Rombauer Wine Educator Seasonal Part-time
Company: E. & J. Gallo Winery
Location: Saint Helena
Posted on: May 9, 2024
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Job Description:
Gallo Privacy PolicyWhy Gallo?With a global portfolio of over
100 unique wine and spirits brands, we are the largest family-owned
winery in the world. Apply Today! Our Brands. Your Future.The
Seasonal Part-Time Wine Educator will support Rombauer Vineyards
ensuring a dedication to the highest quality of customer
satisfaction delivered with a sense of graciousness, pride, fun,
and company spirit. Promotes the sale of wine and non-wine products
sold in the Tasting Room. As a Seasonal Wine Educator you will
greet all visitors and pour wines for tasting. Describes wines,
winemaking techniques, winery history, and provides general tourist
information. Dedicated to ensuring a wonderful wine tasting
experience, including the handling of disgruntled customers.
Handles routine purchasing transactions, including operating cash
register and accounting of daily sales and bank deposits. May
assist with hospitality special events as needed. Under general
supervision, works as part of a team to support visitor center
operations in a manner that achieves the established financial
goals, ensures a rich consumer experience, builds consumer loyalty
and reflects the brand essence. Principal functions include cash
register operations, product knowledge/education, product
presentations.Anticipated Start Date - Middle of May to the
beginning of June 2024Compensation:Hiring Range Posted: $23.00 / hr
- $23.00 / hrWhat You Will Do:Perform Tasting and Tours
(85%)Perform Wine Educator tastings and toursPrepares the tasting
room for daily opening and closing.Describes wines, winemaking
techniques, and winery history; answers visitors questions about
wines.Conduct an entertaining and informative wine tasting for all
guests using educational tools, storytelling and accurate
facts.Handles routine purchasing transactions (includes operating
cash register and accounting of daily sales).Assists and supports
hospitality special events.Participates in maintaining inventory
and assists with counts, and audits.Understands and effectively
communicates the Brand message.Processes orders and wine shipping
orders in compliance with federal and state regulations.Accurate
entry of wine club signups while following confidentiality
procedures.Proficient use of point of sale system (Commerce 7) and
reservation system (Tock).Conduct experiences at a high level both
indoors, outdoors, in varying elements and throughout the
day.Support Back of House Operations (10%)Maintains orderly
warehouse space including breakroom. Keeps wine and merchandise
stocked in tasting room. Creates wine and merchandise displays in
the tasting room.Accurately samples out wine for pours, donations,
and breakage.Restocks supplies where needed in the tasting room,
bathrooms, warehouse and breakroom.Patio Space - Ensures patio and
parking lot are free of all trash. Blow off patio and wash as
needed. Wash cushions and umbrellas as instructed by manager. Clean
metal and wooden tables with appropriate cleaning supplies. Assist
in displays including flowers, and seasonal displays.Other
(5%)Maintain cleanliness of all tasting room spaces: indoors,
outside, breakrooms, bathrooms and back of house. Support back of
house cleaning with glass washing/polishing, trash/recycleExhibits
Intrapreneurship and Ownership behaviorsExhibits Intrapreneurship
and Ownership behaviors:Intrapreneurship is entrepreneurship in an
established company: behaviors that include thinking boldly, taking
appropriate risks, learning from mistakes, showing initiative, and
encouraging and reinforcing innovation.Ownership refers to
behaviors that include setting high expectations, driving candid
discussion, and holding self and others accountable.What You Will
Need:High school diploma or State-issued equivalency certificate
plus 2 years of tasting room, customer service, retail sales, wine
industry, hospitality, team management, public relations,
marketing, or teaching and educating others experience.Required to
be 21 years of age or older.Required to lift and move product
weighing up to 50 pounds.Required to work weekends and a flexible
schedule as needed.Knowledge of basic computer operation.Required
to engage in frequent walking and standing.Required to multi-task
with focus on detail and switch gears quickly.Experienced in
reading and comprehending simple instructions, correspondence, and
memos.Experienced in writing simple correspondence and
procedures.Experienced in conflict resolution.Skilled in adding,
subtracting, multiplying and dividing in all units of measure,
using whole numbers, common fractions, and decimals.Required to
travel to company offices, sites, and/or meeting locations for
onboarding, training, meetings, and events for development,
department needs, and business delivery up to 5% of the time, with
or without reasonable accommodation. This may be in addition to
travel requirements, if applicable, as listed in this job
description.Required to be 18 years or older. This may be in
addition to other age requirements, if applicable, as listed in
this job description.What Will Set You Apart:Bachelors Degree plus
1 year of tasting room, customer service, retail sales, wine
industry, hospitality, team management, public relations, direct to
consumer marketing, or wine education experience; OR High school
diploma or State-issued equivalency certificate plus 5 years of
tasting room, customer service, retail sales or
hospitality.Knowledge of wine and wine production.Knowledge of
federal and state legal compliance related to tasting room
operations.Gallo does not sponsor for employment based visas for
this position now or in the future.Requisition ID:
104128Anticipated Close Date - 05/17/2024Recruiter - Kyle
Schnurbusch#LI-DNPNORHOSP001ROM002Gallos policy is to afford equal
employment opportunity to all applicants and employees and not to
discriminate on the basis of race, traits historically associated
with race, including but not limited to, hair texture and
protective hairstyles (such as braids, locks, and twists), color,
national origin, ancestry, creed, religion, physical disability,
mental disability, medical condition as defined by applicable state
law (including cancer and predisposing genetic characteristics),
genetic information, marital status, familial status, sex, gender,
gender identity, gender expression, sexual orientation (actual or
perceived), transgender status, sex stereotyping, pregnancy,
childbirth or related medical conditions, reproductive health
decision making, age, military or veteran status, domestic violence
or sexual assault victim status, or any other basis protected by
applicable law. Nor will Gallo discriminate based on a perception
that an individual has any of the foregoing characteristics or is
associated with a person who has, or is perceived to have, any of
those characteristics.Gallo will comply with state and local laws
prohibit discrimination for lawful out-of-work behavior, such as
off-duty use of cannabis away from the workplace (subject to
federal and state law exceptions), the existence of
non-psychoactive cannabis metabolites in hair, blood, urine, or
other bodily fluids as determined by a drug screening test (subject
to federal and state law exceptions).We also consider qualified
applicants with criminal histories, consistent with applicable
federal, state and local law. Gallo is committed to providing
reasonable accommodations for candidates with disabilities in our
recruiting process. If you need any assistance or accommodations
due to a disability, please let us know at 209.341.7000.Gallo is
enrolled in the Department of Homeland Security's E-Verifying
program and will use the program to verify the employment
eligibility of all newly hired employees as required.E-Verify
NoticeRight to WorkEmployee Polygraph Protection Actby Jobble
Keywords: E. & J. Gallo Winery, San Rafael , Rombauer Wine Educator Seasonal Part-time, Other , Saint Helena, California
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