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Financial Liaison for Veterinary Specialty- Medical Knowledge Required!

Company: Ethos Veterinary Health
Location: San Rafael
Posted on: January 11, 2022

Job Description:

The Pet Emergency and Specialty Center of Marin ( is looking for Full Time Charge Capture/Financial Liaisons to join our Emergency and Specialty Hospital! This is a brand new department at PESCM and we currently have daytime, weekend and swing positions open. This position requires a basic understanding of medical knowledge as explaining treatment plans to clients is fundamental to the job. The ideal candidate is comfortable with client service and has medical knowledge, a perfect position for a client service specialist working in general practice who is looking to work in a specialty environment.About PESCM: We are a 24/7 emergency and specialty practice with boarded specialists in Internal Medicine, Oncology, Surgery, Neurology, Emergency & Critical Care, and Cardiology. Our mission is to serve pets and people by continually pushing to improve our medicine, our service, our communication, and ourselves.Why PESCM: PESCM celebrates core values such as respect, kindness, trust, appreciation, compassion, and dedication. We have a family-oriented approach to our hospital and recognize the importance of collaboration and foster a culture that is indicative of this. Management has been with the practice for over 16-years and maintains a relationship with every staff member, operating with an open-door approach to the team. We are all in this together!About the Job: We are looking for an energetic "people person" for our hospital to communicate financial updates to clients and create treatment plans. Our ideal candidate will possess excellent communication skills and the ability to discuss financial obligations with clients, act as a client-pet advocate and update various doctors and technicians regarding client's financial situation and the client's goals for the pet's treatment.Primary duties will include:

  • Joining the health care team as the client's advocate for hospitalized patients.
  • Entering all services into the hospital information system (client invoice).
  • Preparing updated financial treatment plans and reviewing the financial portion of the doctor's recommendations with clients.
  • Calculating and collecting additional deposits as necessary
  • Assist Client Care Specialists with processing payment balances due on check out
  • Be a point person for insurance claim submission and applications for 3rd party lenders (care credit, scratch pay, etc).
  • Involvement in the Accounts Receivable process.Benefits of working with us:We offer desirable alternative work schedules, a competitive bay area wage and comprehensive benefits plan to include medical/dental, 401k, paid time off, scrub store, an in-house Fun Committee, generous Pet Benefit Plan, Continued Education opportunities, and a Commuter benefit, as most of our staff travel from outside of Marin County, often passing other specialty practices!PESCM is an Equal Opportunity Employer. PESCM does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.

Keywords: Ethos Veterinary Health, San Rafael , Financial Liaison for Veterinary Specialty- Medical Knowledge Required!, Accounting, Auditing , San Rafael, California

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