Senior Product Analyst

Company: Earnest
Location: San Francisco
Posted on: May 3, 2025

Job Description:

Take the wheel. Be a part of a humble and passionate team that's driving the change in education finance.Senior Product AnalystOur mission is to make higher education accessible and affordable for everyone. We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.We build tools that help people feel in control of their financial future, including:

• Private student loans - low rates, people-first service, and flexible payments.
• Student loan refinancing - break free from high-interest rates or monthly payments.
• Scholarships - access to thousands of scholarships to help students pay less.Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!The Senior Product Analyst position will report to our Lead Product Analyst.As the Senior Product Analyst, you will:
  • Lead data-driven experimentation to improve the client loan application experience
  • Develop and maintain product analytics tracking across web and mobile platforms
  • Partner with Product, Research, and Design to define customer personas and roadmap priorities
  • Collaborate with Data Engineering to validate analytics solutions and drive model development
  • Work cross-functionally to improve performance visibility and make actionable recommendations
  • Design and execute complex statistical models and support major company initiatives
  • Identify opportunities for new product analytics initiatives, improved reporting processes, or enhanced testing strategiesAbout You:
    • 4+ years of relevant experience in a product-centric or analytical role, with at least 2+ years indicating a highly proficient understanding of SQL
    • 1+ years experience in A/B testing or statistical methodologies
    • Comfortable with analytics tools like Segment, Amplitude, Looker, or Optimizely
    • Strong business acumen with the ability to translate data into strategic insights
    • Excellent communication skills and ability to collaborate across functions
    • Curious, detail-oriented, and able to manage tight deadlines in a fast-paced environment
    • A collaborative, "coach mentality" who values sharing knowledge and working well with cross-functional teams
    • Willingness to travel to the Oakland office monthly to collaborate with other Earnies.Even Better:
      • Familiarity with R or Python
      • Familiarity with ETL tools (e.g., dbt, Fivetran) for transforming raw data
      • Experience modeling financial portfolios (especially student loans)
      • Familiarity with lifecycle marketing and customer segmentation
        Exposure to full product development lifecycle from concept to implementation
      • Familiarity with internal control requirements and data governanceWhere:
        • This role will be based in the San Francisco Bay Area.
        • While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!#LI-JP1A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salarybased on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation,candidate locationand budget. This range may be modified in the future.Pay Range$144,000 - $163,000 USDEarnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:
          • Health, Dental, & Vision benefits plus savings plans
          • Mac computers + work-from-home stipend to set up your home office
          • Monthly internet and phone reimbursement
          • Employee Stock Purchase Plan
          • Restricted Stock Units (RSUs)
          • 401(k) plan to help you save for retirement plus a company match
          • Robust tuition reimbursement program
          • $1,000 travel perk on each Earnie-versary to anywhere in the world
          • Competitive days of annual PTO
          • Competitive parental leaveWhat makes an "Earnie" culture:
            • Drivers - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
            • Humility - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
            • Growth Mindset - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.Apply for this job*indicates a required fieldFirst Name *Last Name *Email *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileWhat are your pronouns? *she/her/hershe/him/histhey/them/theirspronouns not listedThis role is not eligible for relocation. Are you located within 50 miles of Oakland? * Select...Current Working Location? (City, State, Country) *How did you hear about this job? *Have you ever worked at Navient or an associated subsidiary? * Select...Will you now or in the future require sponsorship to legally work in the U.S.? * Select...If yes, please add any additional information you feel necessary.We would love to see your work! Please include a link to your Website / Github / Portfolio here. (Note: all applications will be reviewed, but including your portfolio may result in a quicker response)Voluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Earnest's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of DisabilityForm CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of DisabilityForm CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
              Why are you being asked to complete this form?We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
              • Alcohol or other substance use disorder (not currently using drugs illegally)
              • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
              • Blind or low vision
              • Cancer (past or present)
              • Cardiovascular or heart disease
              • Celiac disease
              • Cerebral palsy
              • Deaf or serious difficulty hearing
              • Diabetes
              • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
              • Epilepsy or other seizure disorder
              • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
              • Intellectual or developmental disability
              • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
              • Missing limbs or partially missing limbs
              • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
              • Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
              • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
              • Partial or complete paralysis (any cause)
              • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
              • Short stature (dwarfism)
              • Traumatic brain injuryDisability Status Select...PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.Applicants can learn more about their rights by viewing the federal "Know Your Rights" and pay transparency posters .
                
                For California Applicants
                
                Equal Opportunity Employer
                Race/Ethnicity/Sex/Disability/Protected Veterans/Sexual Orientation/Gender Identity
                
                We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at recruiting@earnest.comWant to love where you work? Join our award-winning culture!We're creating a workplace where Earnies feel inspired, engaged (ask about our survey scores), and empowered to do their best work - smart, fast, and without ego.Our ValuesEarn Happy CustomersOur customers' journey is ours to share. Our success comes from anticipating their needs and providingthe solutions they're looking for. This combination of empathy and action helps them become our best endorsers and biggest fans.Better is BetterThe path to great means getting better every day. We push ourselves, and each other, to remain curiousand think differently. We know the value of compounding and how continuous 1% improvement leads to massive changes. We are also willing to take big swings as we challenge the status quo.PhD in Moving FastOur customers are tired of long wait times and large student loan bills so we constantly seek out waysto deliver faster. We refuse to waste time on things that don't move the needle and we surprise teammates and customers with our speed.Passion for ChallengesPerseverance and optimism are just the start to take on the inertia of a national trillion-dollar problem. Weenjoy tough challenges knowing that if we persist through them we will make a difference.Impact is a Team SportWe maximize our impact when we act as one team. We each play our part and put team successabove personal achievement. Earnies are willing to do what it takes to make the team better even though it may be uncomfortable for ourselves.Benefits and perksIn addition to a competitive compensation plan, we offer our full-time employees:Remote-first flexibilityMonthly & annual remote work stipendsRobust 401k packageAnnual company-wide offsitesAnd moreEmployee Resource GroupsCelebrating communityExpress who you are and connect with fellow Earnies who support your values.
                #J-18808-Ljbffr

Keywords: Earnest, San Rafael , Senior Product Analyst, Accounting, Auditing , San Francisco, California