Front Office Supervisor

Company: Hospitality Ventures Management Group
Location: San Rafael
Posted on: January 19, 2023

Job Description:

Who this job will appeal toA Leader with a smile! Someone who absolutely LOVES people and is seeking to join a company that LOVES their associates!Benefits

• 
  
• Hilton Employee travel discounts - rates as low as $35!
  
• Medical /Dental/ Vision
  
• Short Term Disability / Long Term Disability / Life Insurance
  
• 401k - 4% Match
  
• Paid Vacation Days / Paid Sick Days
  Essential Functions
  • 
    
  • Ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc.
    
  • Monitor performance and recommend corrective or disciplinary action.
    
  • Check guests in and out of the hotel in a courteous and pleasant manner. Use the appropriate phrases and greetings when interacting with guests. Conduct self in a friendly and attentive manner during all guest encounters.
    
  • Alert management of potentially serious issues.
    
  • Complete opening and closing shift duties, and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
    
  • Perform other duties as assigned which may include guest room tours, concierge services, special guest requests, etc.
    
  • Willfulness to take ownership in all accounts while performing as MOD during shifts
    
  • Preparedness to step into leadership role, staying on point and ability to fulfill tasks as assigned
    Qualifications/Job Skills and Abilities
    • 
      
    • Basic reading, writing and math skills.
      
    • Ability to maintain composure under pressure
      
    • Regularly required to talk , hear and interact with guests in a courteous and professional manner
      
    • History with having to convey information and ideas clearly
      Requirements
      • 
        
      • One to two years in related experience and/or training; hotel industry preferred
        
        
      • Ability to work nights, weekends, and/or holidays. \
        An Equal Opportunity EmployerWe provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability Source: Hospitality Ventures Management Group

Keywords: Hospitality Ventures Management Group, San Rafael , Front Office Supervisor, Administration, Clerical , San Rafael, California