Front Office Supervisor
Company: Hospitality Ventures Management Group
Location: San Rafael
Posted on: January 19, 2023
Job Description:
Who this job will appeal toA Leader with a smile! Someone who
absolutely LOVES people and is seeking to join a company that LOVES
their associates!Benefits
- Hilton Employee travel discounts - rates as low as
$35!
- Medical /Dental/ Vision
- Short Term Disability / Long Term Disability / Life
Insurance
- 401k - 4% Match
- Paid Vacation Days / Paid Sick Days
Essential Functions
- Ensure staff is properly trained including service
expectations, hotel facilities and services, local directions,
property management and reservations systems, safety and emergency
procedures, etc.
- Monitor performance and recommend corrective or disciplinary
action.
- Check guests in and out of the hotel in a courteous and
pleasant manner. Use the appropriate phrases and greetings when
interacting with guests. Conduct self in a friendly and attentive
manner during all guest encounters.
- Alert management of potentially serious issues.
- Complete opening and closing shift duties, and communicate any
outstanding guest requests or issues to management that may require
additional monitoring or follow-up.
- Perform other duties as assigned which may include guest room
tours, concierge services, special guest requests, etc.
- Willfulness to take ownership in all accounts while performing
as MOD during shifts
- Preparedness to step into leadership role, staying on point and
ability to fulfill tasks as assigned
Qualifications/Job Skills and Abilities
- Basic reading, writing and math skills.
- Ability to maintain composure under pressure
- Regularly required to talk , hear and interact with guests in a
courteous and professional manner
- History with having to convey information and ideas clearly
Requirements
- One to two years in related experience and/or training; hotel
industry preferred
- Ability to work nights, weekends, and/or holidays. \
An Equal Opportunity EmployerWe provide equal opportunity without
regard to race, color, national origin, religion, sex, age, marital
status, or disability Source: Hospitality Ventures Management
Group
Keywords: Hospitality Ventures Management Group, San Rafael , Front Office Supervisor, Administration, Clerical , San Rafael, California
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