Principal Program Manager - Low to Moderate Income Strategy & Community Partnerships
Company: PG&E Corporation
Location: San Rafael
Posted on: August 7, 2022
|
|
Job Description:
Requisition ID# 134285Job Category: Project / Program
ManagementJob Level: Manager/PrincipalBusiness Unit: Customer
CareJob Location: Oakland; Fresno; Sacramento; San Francisco; San
Jose; San Ramon; Stockton; Walnut CreekDepartment SummaryIn
Customer Care we are focused on delivering the desired customer
experience for each of our customers. Everything we do starts with
the customer and our information about the customer. Within
Customer Care, PG&Es Customer Energy Solutions department (CES)
is responsible for designing, implementing, and administering
customer demand side management programs, including energy
efficiency, distributed generation, demand response, and rate
programs that help PG&E customers in Northern and Central
California manage the energy use of their homes and
businesses.Position Summary The Principal Program Manager will
develop and execute a cross-functional strategy to increase the
customer satisfaction of Low to Moderate Income customers through
leveraging PG&E and third-party programs, as well as
partnerships with community-based organizations. The successful
candidate will work with external and internal stakeholders to
create holistic engagement strategies that can be deployed,
measured, and tracked for effective outcomes in connecting with
hard-to-reach, tribal, disadvantaged communities and low to
moderate income customers. Community based organizations (CBOs) are
valued partners in ensuring that we increase awareness of and
access to all our programs. This role will enhance our Customer
Care CBO engagement strategies and build a roadmap to achieve best
in class partnerships and outcomes in collaboration with customer
care program leads and other business partners. The position is
hybrid working from your home office and assigned work location.
Occasional in-person work may be required as business needs
dictate. Job ResponsibilitiesInclude but not limited to:
Keywords: PG&E Corporation, San Rafael , Principal Program Manager - Low to Moderate Income Strategy & Community Partnerships, Executive , San Rafael, California
Click
here to apply!
|