EMPLOYEE RELATIONS MANAGER

Company: Compass Group Poland Sp. z o.o.
Location: Redwood City
Posted on: May 24, 2025

Job Description:

Bon AppetitPosition Title: EMPLOYEE RELATIONS MANAGERPay 13Salary: $110000-$120000 / yearOur Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!Job SummaryReports To:
This position will report to the Regional HR Manager (West).Location:This position will be based out of the Bay Area, and must have the ability to drive to locations in San Jose, San Francisco and Fremont. Occasional travel to Southern California or other western states may be required.The Employee Relations Manager will assist with employee relations investigations on behalf of the company at multiple accounts in the Bay Area.Duties/Responsibilities:

• Works with the Regional HR Manager and HR A &G (when applicable) to assist in onsite investigations involving employees, making disciplinary action recommendations as necessary.
• Utilize investigative techniques with employees and managers to complete thorough investigations.
• Have the ability to summarize complex issues and investigations and make recommendations to Regional HR utilizing all Compass policies and Federal & California State laws.
• In conjunction with Regional HR, Partners with client HR in the event that it is necessary.
• Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees.
• Ensure investigations are completed with recommendations made for next steps.
• Follow up with management at accounts on action planning and training as necessary as an outcome of the investigation.
• Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed.
• Must have the ability to know when to escalate issues and collaborate in recommendations for disciplinary actions.
• Works in conjunction with Labor Relations Management to ensure collective bargaining agreement is followed and Union grievances are mitigated to the extent possible at Unionized accounts.
• Must be resourceful, with the ability to navigate through a large corporation while understanding applicable policies, procedures, and approval processes.
• Occasional HR /Safety related project management as assigned.
• Performs other related duties as assigned.Required Skills/Abilities:
  • Strong communication and interpersonal skills.
  • Thorough understanding of California employment laws, as well as and Federal employment laws.
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, local City & State ordinances, and policies.
  • Thorough understanding of dispute resolution.
  • Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
  • Must be able to multi-task effectively, managing multiple issues and projects as assigned.Education and Experience
    • Bachelor's degree in Human Resources or related field preferred.
    • Four years of professional human resource administration, including two years in employee relations preferred.
    • Prior experience in HR within hospitality, retail, or food & beverage industry is preferred.
    • Prior experience working in a Unionized environment.
    • California experience in HR is required.
    • Bilingual in Spanish and/or Chinese is preferred.
    • SHRM-CP or SHRM-SCP preferred.
      Apply to Bon Appetit today!Bon Appetit is a member of Compass Group USA.Associates at Bon Appetit are offered many fantastic benefits.
      • Medical
      • Dental
      • Vision
      • Life Insurance/ AD
      • Disability Insurance
      • Retirement Plan
      • Paid Time Off
      • Holiday Time Off (varies by site/state)
      • Associate Shopping Program
      • Health and Wellness Programs
      • Discount Marketplace
      • Identity Theft Protection
      • Pet Insurance
      • Commuter Benefits
      • Employee Assistance Program
      • Flexible Spending Accounts (FSAs)
      • Applications are accepted on an ongoing basis
      • Paid Parental Leave
      • Personal LeaveAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.Applications are accepted on an ongoing basis.Bon Appetit maintains a drug-free workplace.
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Keywords: Compass Group Poland Sp. z o.o., San Rafael , EMPLOYEE RELATIONS MANAGER, Executive , Redwood City, California