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Operations Manager/ Business Consultant

Company: Jan-Pro of San Francisco
Location: San Rafael
Posted on: March 16, 2019

Job Description:

Operations Manager/ Business Consultant This position will require a person who is an independent self-starter with the ability to multi-task and possess exceptional organizational skills.The primary focus of this position will be to manage a customer base. Insure each JAN-PRO customer is getting the highest quality service in the industry, while achieving 99% or higher customer retention. This is accomplished through on site customer inspections, prompt customer follow-up, and serving as a business coach and mentor to JAN-PRO independent unit franchisees.The professionals in this role are our front line between our brand and our Franchise owners.Responsibilities: Act as a bilingual business coach in Spanish/consultant to Franchisees. Relay issues and work with Franchise owners to create creative solutions. Identify special service opportunities. Conduct proactive site visits in our customer territory in order to ensure customer satisfaction and brand compliance. Respond to customer complains/requirements quickly and professionally.Qualifications: Bilingual, Spanish fluency required. Track record of proven business acumen. Experience in Commercial cleaning, account management, or facilities management. College degree or equivalent work experience. Valid California ID with clean driving record.

Keywords: Jan-Pro of San Francisco, San Rafael , Operations Manager/ Business Consultant, Executive , San Rafael, California

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