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Senior Engineering Manager, Self-Service Transactions

Company: Autodesk
Location: San Rafael
Posted on: May 13, 2019

Job Description:

Location: San Rafael, CA- United States

Job ID: 18WD29758

Position Overview

We are seeking an experienced Senior Software Engineering Manager to join the Digital Help & Experience team. Your team's efforts are part of the digital transformation of the company, delivering direct online engagement with our customers, providing new ways to do business online, reliably and at scale. You will lead the full stack development of customer self-service capabilities in the form of transactions that allow customers to do business more easily with Autodesk. This requires understanding sometimes complex business requirements, back-office systems and user experience flows; and while delivering the development of full-stack web applications that both interact with the back office and deliver an effective and highly-measurable user interface. The successful candidate will manage and lead teams of diverse, smart, and driven engineers while balancing the challenges of creating resilient and reliable customer interactions with complex business requirements.


  • Own your team's technical strategy and roadmap in close collaboration with architects, other managers, product management and experience designers
  • Work with your team to help understand requirements, evaluate new features and architecture and help drive decisions
  • Constantly remove impediments to your team's progress and help your team to be successful at releasing quality software often and with confidence
  • Build collaborative partnerships with software architects, technical leads, key individuals within other functional organizations as well as other engineering teams
  • Build and foster high performance culture, mentor team members
  • Familiarity with agile practices
  • Lead development and adoption of automated test suites

    Minimum Qualifications

    • 5-10 years of experience managing engineering teams building customer-facing online experiences
    • Successfully managed teams who have built and run a large/distributed web applications or desktop applications that are used by many customers
    • Proven ability to manage and resolve complex and ambiguous issues and business challenges; Ability to provide examples of such
    • You have built high performing engineering teams with diverse skillset, attracting good talent
    • You have demonstrated experience in adapting and improving engineering best practices (e.g. test driven development, continuous delivery, scrum practices, automation, Maintainable and testable code etc.)
    • Expert experience with Scrum and agile development processes and methodologies
    • You have past experience doing hands-on work in at least one discipline of backend systems, distributed systems, mobile/client/desktop engineering
    • Have excellent communication skills and can demonstrate having collaborated with tech leads and senior engineers, product owners, designers
    • Experience collaborating with international teams
    • Bachelor's degree in Computer Science or equivalent work experience, Master's degree preferred

      Preferred Qualifications

      • 10-15 years of experience managing engineering teams
      • Experience with Amazon Web Services (i.e. EC2, S3, RDS, CloudFront, CloudWatch, Lambda, CloudFormation, etc.)
      • Experience with SalesForce APIs and integration
      • Understanding of PCI compliance and security best practices
      • Production React experience
      • Familiarity with responsive web design

Keywords: Autodesk, San Rafael , Senior Engineering Manager, Self-Service Transactions, Executive , San Rafael, California

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