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President and General Manager

Company: 1-800-GOT-JUNK?
Location: San Rafael
Posted on: December 2, 2019

Job Description:

Take the controls of a thriving business and then take it to the next level.
Who we are
We are the San Francisco Bay operation for 1-800-GOT-JUNK? The worlds largest junk removal service.

  • We are the largest US Franchise in the 1-800-GOT-JUNK? network--- and we're growing! .
  • We've been in business for 19 years; we are maniacally committed to growth and very profitable.
  • We're leading our industry in customer experience, employee experience, marketing and investment.
  • With a Net Promoter Score (NPS) score of 86, we care about wowing our customers, every time, no exceptions.
  • We believe that the best way to deliver exceptional customer experiences is to provide an exceptional employee experience.
  • 1-800-GOT-JUNK? San Francisco Bay are leaders in our community as well. We have proudly diverted over 100,000 tons from landfills, and we are actively involved with the Salvation Army and Furniture Bank. What we're looking for 1-800-GOT-JUNK? SF Bay is looking for a President & General Manager to oversee all aspects of our sales and operations through leading our people to drive continued growth as the largest US franchise delivering world-class customer experiences.
    • You're looking for an opportunity to truly take the reins of a high-performing organization translating the owner's vision into reality.
    • You "see" systems in everything, and use these insights to take operations and customer experiences from good to great.
    • You are a coach who loves to develop people and see them flourish.
    • You see the value in long-term, strategic planning, but know when to be nimble to seize opportunities or manage risks.
    • You want to benefit from operating within a franchise network of like-minded leaders - sharing best practices and inspiring each other.
    • Oversee and manage budgets, staff and other Director level positions in the organization.
    • Full PnL management and accountability.
    • Work with ownership to plan and implement short-, mid- and long-term strategy for the company.
    • Meet with CEO and other executives to assess the direction of the company and ensure it is in line with the company's stated mission.
    • Oversee the complete operation of the company ensuring it operates and goals are met based on the direction established in the strategic plans.
    • Acts as the face of the company
    • Your strength is shoulder to shoulder leadership and you are equally comfortable working with Management as you are front line staff. What's in it for you --- This is an opportunity to lead a proven team of exceptional people toward doubling this business by 2024. Your leadership and success will translate into an opportunity to earn a significant equity stake in this already profitable business.
      • Competitive base salary, bonus, earned equity and dividends.
      • Opportunity to work with an owner that truly cares about his people and is hungry to grow the business.
      • The pleasure of overseeing a 100+ person team of rock stars that feels a lot like family.
      • Involvement in 1-800-GOT-JUNK? network of owners, GMs and Field Advisors.
      • Standard benefits package

        What you bring to the table This isn't your first time being at the controls of an organization this size or larger. Here is some of what we're looking for you to bring to the table:
        • You have experience leading a 150+ organization with revenues over $25M
        • Multiple years in operationally focused service-related industries that place a high degree of importance on their front-line employees.
        • Lead innovations in customer experience at previous companies
        • Experience owning budgets and P&L management
        • Demonstrated experience leading teams through significant change
        • Inspiring leadership style Nice.
        • You would be defined as someone who leads by example.
        • Business education is expected by exceptions will be granted for extensive professional experience.

Keywords: 1-800-GOT-JUNK?, San Rafael , President and General Manager, Executive , San Rafael, California

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