HIM (Medical Records) Technician - Marin Health, San Rafael, CA
Company: UnitedHealth Group
Location: San Rafael
Posted on: May 22, 2023
Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best.Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale.Join us to start Caring.
Connecting. Growing together.This position is full-time (40
hours/week) Tuesday - Saturday. Employees are required to have
flexibility to work any of our 8-hour shift schedules during our
normal business hours of (8:00am - 5:00pm PST). It may be
necessary, given the business need, to work occasional overtime.
Our office is located at 3950 Civic Center Drive, Suite 240 San
Rafael, CA 94903.Primary Responsibilities:
- Manage the intake of members or the admission/discharge
information post notification
- Work with hospitals, clinics, facilities, and the clinical team
to manage requests for services from members and/or providers
- Provide appropriate triage and care coordination notification
cases for non-clinical assessment/intervention
- Handle resolution/inquiries from members and/or providersThis
is high volume, customer service environment. You'll need to be
efficient, productive and thorough dealing with our members over
the phone. You also must be able to work a flexible schedule that
includes evening hours.You'll be rewarded and recognized for your
performance in an environment that will challenge you and give you
clear direction on what it takes to succeed in your role as well as
provide development for other roles you may be interested
in.Required Qualifications
- High School Diploma / GED (or higher)
- Ability to work any 8-hour shift during normal business hours
of 8:00am - 5:00pm PST, Tuesday - Saturday.
- 1+ years of customer service experience analyzing and solving
customer problems
- Proficiency with Microsoft Word and Excel (ability to create,
edit, save, and send documents and spreadsheets)
- 3+ years of Medical Records management
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodation. Preferred
Qualifications
- Experience working within the health care Industry and with
health care insurance
- A clerical or administrative support background
- Experience working in a metric-driven work environment
- EPIC experience Soft Skills:
- Must be able to type and talk at the same time and navigate
through multiple screensTo protect the health and safety of our
workforce, patients and communities we serve, UnitedHealth Group
and its affiliate companies required all employees to disclose
COVID-19 vaccination status prior to beginning employment. In
addition, some roles and locations require full COVID-19
vaccination, including boosters, as an essential job function.
UnitedHealth Group adheres to all federal, state and local COVID-19
vaccination regulations as well as client COVID-19 vaccination
requirements and will obtain the necessary information from
candidates prior to employment to ensure compliance. Candidates
must be able to perform all essential job functions with or without
reasonable accommodation. Failure to meet the vaccination
requirement may result in rescission of an employment offer or
termination of employment.Careers with OptumInsight. Information
and technology have amazing power to transform the Healthcare
industry and improve people's lives. This is where it's happening.
This is where you'll help solve the problems that have never been
solved. We're freeing information so it can be used safely and
securely wherever it's needed. We're creating the very best ideas
that can most easily be put into action to help our clients improve
the quality of care and lower costs for millions. This is where the
best and the brightest work together to make positive change a
reality. This is the place to do your life's best work.SMCalifornia
Residents Only: The salary range for California residents is $16.00
- $27.31.Pay is based on several factors including but not limited
to education, work experience, certifications, etc. In addition to
your salary, UnitedHealth Group offers benefits such as, a
comprehensive benefits package, incentive and recognition programs,
equity stock purchase and 401k contribution (all benefits are
subject to eligibility requirements). No matter where or when you
begin a career with UnitedHealth Group, you'll find a far-reaching
choice of benefits and incentivesAt UnitedHealth Group, our mission
is to help people live healthier lives and make the health system
work better for everyone. We believe everyone-of every race,
gender, sexuality, age, location and income-deserves the
opportunity to live their healthiest life. Today, however, there
are still far too many barriers to good health which are
disproportionately experienced by people of color, historically
marginalized groups and those with lower incomes. We are committed
to mitigating our impact on the environment and enabling and
delivering equitable care that addresses health disparities and
improves health outcomes - an enterprise priority reflected in our
mission.Diversity creates a healthier atmosphere: UnitedHealth
Group is an Equal Employment Opportunity / Affirmative Action
employer and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by
law.UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.#RPO
#RED
Keywords: UnitedHealth Group, San Rafael , HIM (Medical Records) Technician - Marin Health, San Rafael, CA, Healthcare , San Rafael, California
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