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Behavioral Health Compliance Coordinator

Company: Buckelew Programs
Location: San Rafael
Posted on: October 7, 2019

Job Description:

For more than 45 years, Buckelew Programs has been committed to the mission of providing mental health and addiction services that promote recovery, resilience and hope. The agency provides numerous essential community services throughout Marin, Sonoma and Napa counties ranging from supported housing and job training for people with mental illness to outpatient psychotherapy and other support for children, adults and families, as well as residential detoxification services, and a regional suicide prevention program and crisis hotline. The Behavioral Health Compliance Coordinator (also known as the Quality and Compliance Coordinator) supports quality and compliance routine functions along with initiatives focusing on process and quality improvement. The position is expected to grow over time with increased responsibility and reach, depending on the development and expertise of the incumbent, particularly in the areas of data analysis and training. Responsibilities Include: 1. Responsible for monitoring medical record retention and destruction by tracking stored records, implementing timelines for record destruction and ensuring destruction of records according to agency and regulatory guidelines. 2. Responsible for organizing and conducting medical record audits, tracking audits scheduled and completed, reporting audit results, and identify areas of process improvement and training indicated to improve staff performance. 3. Utilizing the Electronic Health Record system (EHR), assist with reporting of data in response to quality and compliance needs. Through this process, over time, develop the ability to transform data into outcome measures to better serve clients. 4. Receive, coordinate and oversee responses to records requests, excluding responses to subpoenas or other court orders. Enter and manage data for reports on medical records requests, unauthorized disclosures according to HIPAA standards, critical incidents, and other occurrences as needed and assigned. 5. Coordinate provision of day-to-day guidance to all levels of management regarding policy and procedures, regulations and confidentiality requirements. 6. Assist with the delivery of training to improve service quality and staff skills, including those associated with compliance and clinical documentation. 7. Responsible for the collection and reporting of data regarding critical incidents, privacy incidents and sentinel events utilizing a database program. Qualifications Include: Education and Experience : Bachelor's Degree or higher with course work in behavioral health, public health or social sciences. One to two years relevant experience working in behavioral health or related medical environment, compliance and/or data management in the behavioral health field desired. Coursework relevant to the position including statistics and research methodology. Experience working with medical records and/or service program outcomes data. Experience working with Excel spreadsheets and Electronic Health Records (EHR) systems. Possess at least intermediate level software skills with a proven ability to acquire new software skills as needed. Experience working with statistical and other data analysis software is a plus. Skills and Abilities: Possess good communication skills, both in writing and verbal. Proficient in using technology as a reporting tool and experience working with others to gather, evaluate and/or audit data and records. Working knowledge of both qualitative and quantitative data gathering and analysis techniques for purposes of program evaluation and improvement desired. Knowledge of behavioral health services, and familiarity with continuous quality improvement techniques within those services desired. Self-motivated and able to work independently as well as with a team. Organized and able to effectively prioritize multiple tasks and responsibilities with excellent administrative skills. Ability to learn and work within all the rules, regulations, and policies that govern agency compliance. Ability to partner with and support program leaders throughout an organization as well as with government agencies. Ability, as needed, to attend meetings with external partners, represent organizational interests concerning quality and compliance issues, and gather relevant information. Reliable, with excellent attention to detail and accuracy. Working understanding of highly confidential environments and ability to maintain confidentiality. Working ability to organize and direct the work of others who may or may not be direct reports. Must be fluent in English. Bi-lingual, bi-cultural skills preferred especially English and Spanish language fluency and cultures present in North and Central America. Able to pass Live Scan, Office of Criminal Justice and Department of Social Services clearances, and any other clearances that may be required by the responsibilities of the position. Requires a valid California driver's license, personal automobile for use on the job, and an insurable DMV record. Typical work schedule is Monday - Friday, 8 hour days AA/EOE Employment Type: Full Time Years Experience: 1 - 3 years Salary: $25+ Hourly

Keywords: Buckelew Programs, San Rafael , Behavioral Health Compliance Coordinator, Healthcare , San Rafael, California

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