Retail Customer Service Associate
Company: FedEx Office
Location: San Rafael
Posted on: May 8, 2022
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Job Description:
Company: FedEx Office
Job Title: Retail Customer Service Associate
Job Requisition Number: RC421625
Locations:
234 Northgate One
San Rafael, California 94903-3416
Category: Retail
Type: Full Time
Work Shift: FXO_Any
$1000 Sign On Bonus
*Sign-On bonus does not apply to current or former team members of
FedEx Office or any other FedEx Operating company.
POSITION SUMMARY:
The Store Consultant consistently delivers a positive customer
experience to all customers, utilizing consultative skills to
anticipate customer needs, suggest alternatives and provide
solutions. This customer service focused team member is
knowledgeable in all areas of the Stores business, including print,
signs & graphics, and shipping. They will be responsible for taking
orders, coordinating activities in the Store, providing pricing and
product information, and recommending appropriate FedEx Office
products and services. The Store Consultant will operate and
maintain a wide variety of equipment, move boxes and equipment,
stock materials, manage the production queue and output, manage
complex projects, manage retail supply, and complete assigned tasks
based on priority.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position
may be asked to perform, and is not intended to be
all-inclusive)
People
Service
Profit
Self-Management
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
ESSENTIAL FUNCTIONS:
Quality Driven Management strives to deliver market-leading
customer experience, business excellence, and financial return
through a Quality-oriented culture and day-to-day application of
Quality science.
We are an equal opportunity employer and all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law. All
offers of employment made by FedEx Office are contingent upon the
successful completion of a background investigation and a
pre-employment drug screen (which must be completed within 2
business days of any conditional offer of employment). The
existence of a criminal record is not an automatic or absolute bar
to employment and a candidates criminal record will be considered
individually based on factors such as the relationship between the
job sought and the criminal offense, the timing of the offense, the
nature of the offense, and any other relevant information. FedEx
Office will consider for employment all qualified applicants,
including those with criminal histories, in a manner consistent
with the requirements of applicable state and local laws, including
the San Francisco Fair Chance Ordinance and the City of Los Angeles
Fair Chance Initiative for Hiring Ordinance. Americas Military
Veterans and individuals with disabilities are strongly encouraged
to apply. If you have a disability and you need assistance in order
to apply for a position with FedEx Office, please email us at
.
Keywords: FedEx Office, San Rafael , Retail Customer Service Associate, Hospitality & Tourism , San Rafael, California
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