Retail Sales Associate

Company: BevMo
Location: San Rafael
Posted on: August 7, 2022

Job Description:

Job Description

General Summary:

The Retail Sales Associate is responsible for providing an excellent customer experience and performing duties as assigned including, but not limited to, cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment.

Key Roles and Responsibilities:
* Model company values in all actions, communication and decision-making
* Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks
* Performs any other duties as directed by management

Sales Floor
* Consistently create a positive customer experience through the utilization of the sales and customer service programs
* Educate and enroll customers into BevMo!'s ClubBev Program and the Gopuff App.
* Use product knowledge and BevMo! training to make product recommendations to customer
* Provide the customer with solutions, such as product substitutions or special ordering a product when applicable

E-commerce
* Pick and pack items on a per order basis for dispatch to customers
* Ability to ensure accuracy of items picked/packed
* Clean and organize warehouse

Receiving
* Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolve discrepancies when they do not match
* Merchandise product on the sales floor and in the warehouse to standards
* Conduct cycle counts to identify loss and improve in-stock position
* Re-shelve canceled orders promptly
* Manage waste and spoilage through strict compliance with 'FIFO' practices (First In, First Out)

Requirements

Skills Required:
* Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver clearly understands the specifics of the message and are able to listen to, receive, and understand messages conveyed by others
* Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback.
* Process Management: Take a systematic approach in contributing to making the company's workflow more effective, efficient, and capable of adapting to an ever-changing environment
* Collaboration and Teamwork: Work interdependently and collaboratively with others to achieve mutual goals. Subordinate individual aims in the interest of working with others in a way that promotes and encourages each person's contributions toward achieving optimal outcomes

Education & Experience:
* Must be 21 years of age
* Retail, e-commerce or warehouse experience is preferred

Job Type: Full-time

Schedule:
* 8 hour shift

Ability to commute/relocate:
* San Rafael, CA 94901: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Keywords: BevMo, San Rafael , Retail Sales Associate, Hospitality & Tourism , San Rafael, California