Geek Squad Cadet: Home Theater Apprentice Installer (San Rafael 1021)
Company: Best Buy
Location: San Rafael
Posted on: August 5, 2022
|
|
Job Description:
The Cadet travels via Geekmobile from the precinct to our
client's home and assists with the delivery and basic installation
of technology products alongside a seasoned Agent. They provide our
clients service that exceeds expectations by handling appointments
with care, asking the right questions to enhance the client
experience, and providing prompt follow up of recommendations as
well as solutions. This is a great opportunity to build a career
with Geek Squad by learning all about our products and services. It
offers the chance to increase skills through training and
on-the-job opportunities. At Best Buy, we are obsessed with
building long term relationships with our customers. Every team
member should feel empowered to deliver a world-class and unique
experience based on what each customer needs. Key Responsibilities
Helps drive a positive customer experience by building
relationships, exhibiting empathy, and providing solutions to their
needs. Performs a variety of fulfillment duties for clients in
their homes including delivery, installation, and networking with a
primary focus on Home Theater technology. Maintains phone and
in-person contact with clients to reveal diagnostic discoveries and
make recommendations for protecting their devices. Provides timely
updates to the client and store precincts. Responsibly manages
inventory and Geekmobile maintenance. Provides feedback and
training to store teams as well as assists with in-store stock
repairs. Supports Geek Squad efforts to protect the world one
device at a time. Basic Qualifications Current, valid driver---s
license Have and maintain a driving record which meets Best Buy
safety standards (e.g. minimal number of violations/accidents,
etc.) Ability to consistently lift/carry/maneuver products weighing
75lbs individually, or 150lbs as a team (support tools such as a
harness, dolly, and/or lift may be provided as applicable for the
type of work being performed) Be at least 21 years of age Acquire
and maintain any state or local licensing, as required, within 90
days of hire Preferred Qualifications Previous experience actively
using and learning about technology products Previous experience in
sales, delivery, installation, and/or repair Previous experience in
Customer Service
Keywords: Best Buy, San Rafael , Geek Squad Cadet: Home Theater Apprentice Installer (San Rafael 1021), IT / Software / Systems , San Rafael, California
Click
here to apply!
|