Principal Technical Consultant, Professional Services

Company: Egnyte
Location: Mountain View
Posted on: May 20, 2025

Job Description:

Title: Principal Technical Consultant, Professional ServicesLocation: USA, RemoteEGNYTE YOUR CAREER. SPARK YOUR PASSION.Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you're not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

• Invested Relationships
• Fiscal Prudence
• Candid ConversationsABOUT EGNYTEEgnyte is a secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit .Your Qualifications
  • Strong technical skills covering four or more of the following areas:
    • Software Installation and troubleshooting skills
    • Data and Permission migration tools
    • Virtualization experience (VMWare, Hyper-V)
    • Windows/Linux Server operating systems
    • Execute and monitor scripts (Python, SQL, PowerShell)
    • Good understanding of Microsoft Active Directory, Azure AD, SSO
    • Prior experience supporting enterprise software or supporting enterprise applications in a technical capacity for a SaaS environment.
    • Experience leading and mentoring other consultants.
    • Extensive Public Cloud experience, with additional experience migrating data and permissions being a major plus.
    • Extensive experience in customer-facing implementation roles working remotely. Should be adept at leading technical discussions and implementation with stakeholders.
    • Excellent customer engagement and strong communication skills.
    • Attention to detail; ability to adapt quickly to changing environments; proactive problem solver.
    • Bachelor's degree in Computer Science or a related technical discipline.
    • 12+ years of relevant technical experience.What You'll Do
      • Execute complex, multi-phase data migration projects involving hundreds of terabytes, ensuring successful customer deployment and adoption of Egnyte solutions.
      • Operate as an Egnyte Platform expert with detailed knowledge of the platform across its Collaborate, Secure & Govern, and AI pillars.
      • Act as a liaison between customers and internal teams for monitoring, reporting, and troubleshooting migration jobs, authentication, permissions, and usage of the Egnyte Desktop application.
      • Engage with customers and internal teams to provide status updates and escalate issues.
      • Manage multiple projects with strict deadlines.
      • Communicate professionally and follow Standard Operating Procedures (SOP).CompensationOur compensation reflects the cost of labor across multiple U.S. locations, with a standard base pay range of $160k - $178k annually. Pay varies by work location and may depend on skills, knowledge, and experience. Your recruiter can share more details during the hiring process.Benefits
        • Competitive salaries and comprehensive benefits
        • Flexible hours and generous time off (RTO)
        • Paid holidays and sick leave
        • 401(k) Retirement Plan (Traditional and Roth)
        • Health Savings Account (HSA) and Employee Assistance Program (EAP)
        • Paid parental leave (maternal, paternal, adoption)
        • Modern offices in various locations including Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England; Poznan, Poland
        • Reimbursements for gym, cell phone, and internet
        • Well-being apps and other perksEqual Employment OpportunityEgnyte is an Equal Opportunity Employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, national origin, age, sex, gender identity, sexual orientation, veteran status, disability, or other protected characteristics. Employees are encouraged to report concerns without fear of retaliation. For questions or concerns, contact hr@egnyte.com.
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Keywords: Egnyte, San Rafael , Principal Technical Consultant, Professional Services, IT / Software / Systems , Mountain View, California