The VP, Operations ensures execution of the company
strategy. The VP, Operations works directly with
the CEO to d eliver strategic oversight across company
operations to meet company performance goals . Directly
oversee supply chain, production, implementation &
technical support , and back-office operations .
Duties and Responsibilities
Oversee supply chain and production operations to manage costs
and maximize efficiency.
Oversee project implementation & customer support to ensure an
optimal customer experience so accounts can be leveraged for
referrals and repeat business.
Develop and implement a customer success process including
installation and user on-boarding.
A dvise Sales Engineers on system design to ensure the
product ion team can deliver a solution that meets customer
Refine business operations processes to build cohesion, provide
feedback and market insight to the Product Team, and streamline
Oversee daily back-office tasks (human resources, facilities,
payroll, A/R, A/P, etc.).
Provide guidance and input into the product development/R&D
team to ensure the product offering is aligned with the needs of
Cultivate a culture that reinforces the company values and
increases focus on the company mission.
Provide mentorship, guidance , and periodic
performance reviews to junior managers and employees to
facilitate their professional growth and
Job Requirements Skills and Requirements: Bachelor’s Degree
in technical field (Engineering degree is a plus) .
5+ years of relevant experience in a technology company .
5+ years p roject management experience.
2+ years supply chain experience
Basic understanding of accounting an d accounting software (
Water industry experience is a plus .
Understanding of industrial control systems (SCADA), telemetry,
Organized and analytical, able to eliminate sales obstacles
through creative and adaptive approaches.
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