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Nursery Lead

Company: Marin Ace Hardware
Location: San Rafael
Posted on: January 8, 2021

Job Description:

POSITION SUMMARYWe are seeking a friendly, courteous sales team member to assist the Nursery Manager with the garden center and nursery section, and perform other general sales responsibilities for the store, including providing outstanding customer service, generating sales, merchandising and stocking products, and supporting the store management team. You should be a service-orientated individual seeking challenges and opportunities who thrives in a local business.Nursery/landscape/plant knowledge and retail experience is preferred, although a passion for people and a positive, cheerful attitude is the key to being hired. You will be required to work at least one weekend day, and must be able to speak and write English proficiently.MAJOR RESPONSIBILITIESHelp maintain a well-stocked garden center, focusing on plants ideally suited to this area.Ensure that the garden area is well-signed and easy to shop.Ensure each customer receives outstanding service by mystery shop standardsMaintain awareness of all promotions and advertisements.Execute the daily operational, day-to-day goals and priorities assigned by store managementUphold merchandising and store cleanliness standardsAssist in the training and development of peersActively participate in daily huddle meetingsParticipate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organizedResponsive of safety issuesConscious of shoplifting activityAid customers in locating merchandising in store, on acehardware.com, as well as, processing special ordersSolicit customers to open an Ace Rewards cardAnswer customers' questions and provide information on procedures and policiesThe ideal candidate will have retail sales experience and a good knowledge of plants and nursery department products, including landscaping, irrigation, pest and weed control, and other garden department related knowledge.Must be able to work and willingness to work flexible hours including one or both weekend days and holidays to meet the needs of the business.Have knowledge of basic hardware related products along with a willingness to learn.Excellent customer service skillsExcellent verbal and written communication skills with the ability to communicate clearly and effectively in all situationsBe a fast learner, cheerful, with a positive attitudePrevious experience in a retail environmentKnowledge of retail computer systems, a plus.A commitment to service excellence and customer satisfactionA strong team player yet still able to work independently with minimal supervisionExcellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task

Keywords: Marin Ace Hardware, San Rafael , Nursery Lead, Other , San Rafael, California

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