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Front Desk Representative

Company: Kisco Senior Living, LLC
Location: San Rafael
Posted on: June 12, 2021

Job Description:

Job Description

The Front Desk Representative provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community.

What will I do every day?

  • Provide all residents, guests, and visitors with exceptional customer service.
  • Answer incoming calls in a concise, friendly, and professional manner.
  • Monitor pendant system and ensure all calls are responded to by appropriate team.
  • Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
  • Encourage teamwork through cooperative interactions with co-workers and other departments.

What will I need to be successful in this role?

  • Exceptional customer service skills.
  • Strong computer, Microsoft Office (word, excel, etc.), and technical skills.
  • Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
  • Minimum 6 months of relevant front desk experience in either senior living or similar industry preferred, but not required.
  • High School diploma or GED

What's in it for me? (Great Question!)

  • Competitive pay
  • A free meal per shift
  • Healthcare Benefits including Vision & Dental (Full-time only)
  • Matching 401k (Full-time only)
  • Paid Time Off
  • Rewards and Bonus Opportunities
  • Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 30 years.

All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check

  • Kisco Senior Living is an Equal Opportunity Employer

Keywords: Kisco Senior Living, LLC, San Rafael , Front Desk Representative, Other , San Rafael, California

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