Client Care Representative
Company: Ethos Veterinary Health LLC
Location: San Rafael
Posted on: June 18, 2022
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Job Description:
The Pet Emergency and Specialty Center of Marin (www.pescm.com)
is known for our great nursing staff, fabulous doctors and
management team, thoughtful benefits and perks, and upbeat
moraleall while doing what we all love to do!PESCM celebrates core
values such as respect, kindness, trust, appreciation, compassion,
and dedication. We utilize a cloud-based management software which
integrates with an iPad accessible patient treatment software for a
paperless billing system so you can focus on what you do best,
patient care and client service! Our clients benefit from a
collaborative environment with specialists in surgery, internal
medicine, and oncology, as well as a 24/7 emergency
department.About the Job: PESCM has an immediate opening for the
right candidate to join our Client Service Team! You must be
availability on nights, weekends, and holidays as we are busy 24/7
practice and we never close, ensuring we are always able to provide
patient care to our clients. Responsibilities and duties:Welcome
our clients in a friendly, helpful, and compassionate mannerPrepare
and review documents and medical records accurately and
completelyEducate and advise clients regarding PESCM's services and
practicesProcess appointments, emergencies, and client requests
while ensuring the highest quality of care and satisfaction for our
clients at all times.Process admissions and discharges accurately;
schedule follow up appointments as necessaryProcess invoices and
payments accuratelyAssist with other administrative duties such as
scanning, faxing, and emailing Skills and Qualifications:Cultivate
a positive atmosphere, demonstrate a friendly and courteous
attitude with all coworkers throughout the hospital in order to
maintain a cohesive work teamMaintain excellent communication
skills in order to ensure professionalism and effectiveness in all
interactions with clients and coworkers throughout the hospitalMust
have the ability to multitask, prioritize, and delegateDemonstrate
proficiency in computer skills including learning our current
software platforms: Ezyvet and SmartflowMust be organized and
detail oriented to ensure efficiency and accuracy in all
transactionsAble work in high stress situations and exercise good
judgment as neededPresent a neat, well-groomed appearanceMust be
available to work nights and weekends Benefits of working with us:
We offer desirable alternative work schedules, a competitive bay
area wage and comprehensive benefits plan to include
medical/dental, 401k, paid time off, scrub allowance, in-house
Wellness Group, generous Pet Benefit Plan, Continued Education
opportunities, and Commuter benefit, as most of our staff travel
from outside of Marin County, often passing other specialty
practices!PESCM is an Equal Opportunity Employer. PESCM does not
discriminate on the basis of race, religion, color, sex, gender
identity, sexual orientation, age, physical or mental disability,
national origin, veteran status or any other basis covered by
appropriate law. All employment is decided on the basis of
qualifications, competence, merit, and business need.PM19Powered by
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Keywords: Ethos Veterinary Health LLC, San Rafael , Client Care Representative, Other , San Rafael, California
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