Asset Protection Security Guard, Northgate - Full Time
Location: San Rafael
Posted on: September 24, 2022
Macy's is proudly America's Department Store. There's a reason
we've been around for 160 years. Customers come to us for fashion,
value and celebration. Macy's is also known for giving back to our
communities. Now is an exciting time to join Macy's. The face of
retail is changing, and change requires innovation.
Our industry-leading Asset Protection team uses the latest
technology and analytics tools to reduce shortages and protect
Macy's bottom line. Develop your skills with opportunities to
specialize in areas such as Investigations, Organized Retail Crime,
and Asset Protection Training. Join a team of colleagues who are
committed to excellence and leadership development.
The Security Guard's primary responsibility is to deter theft,
communicate suspicious activity to the Asset Protection/Loss
Prevention Department, maintain a safe business environment, and
provide strong customer service. The Security Guard is primarily
stationed at customer entrances and monitors customer traffic
entering and exiting the store. Performs other duties as
Macy's uses a scheduling plan that allows our colleagues to
participate in the creation of their work schedules by managing
availability and identifying preferences. Additionally, during key
events and peak selling times, Macy's may offer additional shifts
to our colleagues, which they may pick up using the self-scheduling
tool. Details on Macy's schedule options are available during the
Successfully complete all Asset Protection/Loss Prevention training
requirements including CPR and First Aid and maintain personal
certifications as required by law
Provide an exceptional customer experience by ensuring the customer
is always the # 1 priority.
Acknowledge Customers in a friendly and helpful manner upon
Customer's entry into the area.
Monitor high shortage areas such as receiving and jewelry as
needed; may perform audit functions
Use two-way communication devices to maintain contact with Store
Detectives to ensure store safety
Prepare prompt and complete reports relative to all theft
incidents, merchandise recoveries, accident investigations, audits,
and other activities as assigned by the Asset Protection/Loss
Have knowledge of and maintain strict compliance with the law and
company policies concerning apprehensions, searches and seizures,
and the preservation of evidence
Regular, dependable attendance and punctuality
Minimum -High School or GED
Some college is desirable.
Completion of Store Agent Training program required upon assignment
Effective written and verbal skills, ability to interpret
instructional documents such as safety rules, operating and
maintenance instructions, and procedure manuals.
Excellent written and verbal communication skills.
Flexible with scheduling and available to work retail hours, which
may include day, evening, weekends, and/or holidays.
This position involves regular walking, standing, hearing, and
Extended periods of sitting are also involved.
Some kneeling, stooping, crouching, or crawling may be
Involves moving and/or lifting at least 30 lbs.
Specific vision abilities include close vision, distance vision,
color vision, peripheral vision, depth perception, and the ability
to adjust focus.
Ability to use restraints in an apprehension.
Ability to sustain long periods of time enclosed in surveillance
Candidates in Colorado: Click here for Pay Range and here to learn
about Benefits .
Candidates in Connecticut: Click here for Pay Range
Candidates in Nevada: Click here for Pay Range
Keywords: Macy's, San Rafael , Asset Protection Security Guard, Northgate - Full Time, Other , San Rafael, California
Didn't find what you're looking for? Search again!