Commercial Loan Servicing Officer II or III
Company: Tri Counties Bank
Location: San Rafael
Posted on: January 23, 2023
Commercial Loan Servicing Officer II or III Job Category:
Production / Commercial Lending This could be the best career move
you ever make!Check us out and ask about our work culture and
Employee Stock Ownership Program and our comprehensive benefits
Responsible for performing a variety of loan servicing duties for
an assigned commercial loan portfolio to ensure satisfactory credit
risk management, compliance with loan covenants and bank policies
and procedures. Works directly with Relationship Managers,
Commercial Loan Underwriters, Branch and support department
personnel and clients.MAJOR RESPONSIBILITIES
--- -Provides exceptional customer service to Relationship
Managers, branch and department personnel, and clients.
--- -Utilizes various computer software programs, including excel
spreadsheets, word processing, agricultural crop tracking and
--- -Orders appraisals, preliminary title reports and environmental
reports as needed.
--- -Reviews preliminary title policies for accuracy and requests
endorsements and lien releases as needed to perfect the bank's lien
--- -Reviews all documents for accuracy and obtains underwriting
approval for any changes.
--- -Submits complete files for Loan Documentation.
--- -Prepares and reviews Ag tracking files as necessary to ensure
client remains within budget.
--- -Prepares various loan documentation requests and loan
accounting worksheets. Obtains account relationship information,
such as average balances and liability calculations. -
--- -Completes draw requests for Relationship Managers and
--- -Collects necessary financial documents to satisfy tickler and
--- -Responds to and resolves customer requests or technical
questions relating to loan and deposit accounts.
--- -Assists loan officers in obtaining credit information on new
and existing customers for credit analysis purposes.
--- -Requests and collects loan documentation on existing or
--- -Assists in analyzing financial statements and other pertinent
data to determine credit worthiness.
--- -Assists in account planning process (loan structuring with
--- -Reviews and prepares documentation for payments and
--- -Compiles and distributes reports. Schedules appointments and
meetings. Maintains working files for department.OTHER
--- -Coordinates loan documentation and loan closings.
--- -Prepares customer correspondence.
--- -Serves as initial customer contact for problem resolution.
--- -Uncovers and follows up on cross-selling opportunities.
--- -Monitors assigned portfolio to minimize delinquency rate
within target portfolio standards.
--- -Works to establish reasonable customer expectation for loan
document signing and loan closing for all commercial loans.
--- -Manages an assigned portfolio of commercial loans while
meeting department turnaround times and service commitments.
--- -Regularly communicate loan status with Underwriters,
Relationship Managers, branch and department personnel, and
--- -Consistently updates loan log with loan status and documents
received from customers and others during the loan process.
--- -Consistently updates 360 View with comments pertaining to
direct client contact of correspondence to ensure superior customer
service and relationship management.
--- -Works closely with Relationship Manager, loan center personnel
through documentation and closing to ensure on time delivery and
superior customer service.
--- -After credit approval, compiles all necessary information and
documents required as a condition of loan approval according to the
--- -Analyze applicant information/documentation to ensure
acceptable to bank guidelines.
--- -Maintains a current understanding of Bank policies and
procedures in compliance with all federal and state laws, including
but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information
Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse
Reporting, and any other applicable regulations that may be
specific to your job duties.
--- -Maintains a working understanding of Bank Operations (Payment
processing, balancing, debits/credits, etc.) as they relate to
lending and loan processing.
--- -Other duties as assigned.
--- -May be notary.EDUCATION, EXPERIENCE AND OTHER SKILLS
--- -High school diploma or GED required.
--- -Seven or more years loan processing and two years' experience
as a Commercial Loan Servicing Officer II or equivalent related job
experience in a financial institution.
--- -Assists in managing the most complex commercial loans.
--- -Complete working knowledge of commercial loan
--- -Excellent verbal and written communication skills.
--- -Ability to utilize personal computers and Windows driven
programs.COMPANY PROFILEEstablished in 1975, Tri Counties Bank is a
wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK)
headquartered in Chico, California, with assets of over $10 billion
and more than 45 years of financial stability. Tri Counties Bank
provides a unique brand of Service With Solutions - for communities
throughout California with a breadth of personal, small business
and commercial banking services, plus an extensive branch network,
more than 37,000 surcharge-free ATMs nationwide, and advanced
online and mobile banking.Tri Counties Bank remains strong and
profitable through our top-down commitment to our core values,
sound business principles and responsible lending practices.Our
success is also based on our community engagement. We still believe
in the vision of the helpful and caring community banker. As we
grow and serve more communities, we become more involved, providing
substantial financial and volunteer support to local economies and
community organizations. We applaud our employees who roll up their
sleeves to work and volunteer for a greater good in our
communities. Tri Counties Bank is an Affirmative Action and Equal
Opportunity Employer, Race/Color/Religion/Sex/Sexual
Orientation/Gender Identity/National Origin/Disability/Veteran.
Keywords: Tri Counties Bank, San Rafael , Commercial Loan Servicing Officer II or III, Other , San Rafael, California
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