Sales & Customer Service Associate
Company: Massage Envy
Location: San Rafael
Posted on: January 24, 2023
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Job Description:
We are looking for a Front Desk Associate to help our guests
feel comfortable and welcome. You have a meaningful role to play as
you will help clients understand the benefits of regular massage,
skin care and stretch. You will also connect clients with retail
products that improve, enhance and extend the positive impact of
the services they receive. We want you to help promote the value of
total body care with our clients.Our busy location is growing and
looking for talented sales associates to grow with us! We focus on
delivering a successful career for you. You take care of the
clients and we take care of you!We offer:Flexible scheduleEmployee
discountHealth InsuranceDental Insurance401(k)AflacPaid
TrainingPaid Time OffSupplemental pay types:Bi-Weekly Bonuses
Yearly wage: $16,120 - 35,000 + bonusesAs a team, we're committed
to delivering an excellent experience every time and growing our
member base to help more people on their wellness journey. Your
role in our mission is converting guests to members, retaining
members, driving retail sales, and delivering an amazing
experience. This includes:Providingoutstanding customer service by
greeting clients upon arrival, scheduling services, answering phone
calls, addressing questions and concerns, protecting client
confidentiality, and maintaining a safe and therapeutic environment
for everyone in our location.Promotingthe value of total body care
by educating clients on new and expanded services, selling the
Massage Envy Wellness Program, booking clients for future services,
and encouraging home-care retail purchases based on service
provider recommendations.Drivingmember retention through outreach
via phone and email to current members.Upholdingthe Massage Envy
core values of optimism, gratitude, excellence, consistency and
empathy.Protectingour workplace cultureby recognizing and
supporting team goals and building positive relationships with team
members.Qualifications/Skills:SalesCustomer Service*Massage Envy
Franchising, LLC ("MEF") is a national franchisor of independently
owned and operated franchised locations. Each individual franchised
location, not MEF or any of its affiliates, is the sole employer
for all positions posted by a franchised location, and each
individual franchised location is not acting as an agent for MEF or
any of its affiliates. Hiring criteria, benefits and compensation
are set by each individually owned and operated franchised location
and may vary from location to location.
Keywords: Massage Envy, San Rafael , Sales & Customer Service Associate, Other , San Rafael, California
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