Part Time Teller (32 Hours)- San Rafael Branch- Resident
Company: Citi Bank
Location: San Rafael
Posted on: January 27, 2023
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Job Description:
The Teller is an entry-level position responsible for assisting
with the execution of branch activities, including day-to-day
delivery of client-facing services and processing transactions, in
coordination with the Customer Service function. The overall
objective is to provide high quality customer service and to help
the branch generate revenue by delivering optimal
solutions.Responsibilities:Serve as the first point of contact for
Citi clients and provide a positive first impression through
friendly and efficient customer servicePerform efficient and
accurate banking transactions including, managing cash supply for
the branch, incoming/outgoing cash deposits, and maintaining branch
vault cashIdentify referral opportunities for new products and
services based on client's financial goalsEducate clients on
digital and self-service opportunities offered by CitiAdhere to
bank policies, operational controls, and regulatory procedures to
ensure the safety and security of client and bank assetsEnsure all
client needs are met and effectively manage client issues/concerns,
escalating as neededMaintain working knowledge of client accounts
as well as new and existing products and services
offered.Fulfilling the clients' necessities while providing an
exceptional client experience is the expected behavior from all our
employees and it will be measured by specific metrics.Appropriately
assess risk when business decisions are made, demonstrating
particular consideration for the firms reputation and safeguarding
Citigroup, its clients and assets, by driving compliance with
applicable laws, rules and regulations, adhering to Policy,
applying sound ethical judgment regarding personal behavior,
conduct and business practices, and escalating, managing and
reporting control issues with transparency.Qualifications:Previous
relevant experience preferredDemonstrated sales and customer
service experienceMoney handling experienceEffective problem
solving and communication skillsAbility to work well in a team
oriented environmentEducation:High School diploma or equivalentThis
job description provides a high-level review of the types of work
performed. Other job-related duties may be assigned as
required.
Keywords: Citi Bank, San Rafael , Part Time Teller (32 Hours)- San Rafael Branch- Resident, Other , San Rafael, California
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