Transactions Operations Chief

Company: State of California
Location: Sacramento
Posted on: May 4, 2025

Job Description:

Job Posting:Transactions Operations ChiefDepartment of Industrial RelationsJC-476207 -JC-476207 - Transactions Operations Chief
STAFF SERVICES MANAGER II (SUPERVISORY)Final Filing Date: 5/14/2025Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-offUnder the general direction of the Staff Services Manager III, the Staff Services Manager II provides oversight and guidance to subordinate staff in the following areas: Transactions, benefits, special leave programs and position control. The incimbant advises and works cooperatively with the department managers and supervisors on the difficult and complex personnel-related issued in a manner consistent with governing laws, rules, regulations and policies.Under the general direction of the Staff Services Manager III, the Staff Services Manager II provides oversight and guidance to subordinate staff in the following areas: Transactions, benefits, special leave programs and position control. The incimbant advises and works cooperatively with the department managers and supervisors on the difficult and complex personnel-related issued in a manner consistent with governing laws, rules, regulations and policies. You will findadditional information about the job in the Duty Statement.

This posting may be used to fill future vacancies in accordance with 2 CCR -249.3

To be considered for this Staff Services Manager IIjob opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:You will find additional information about the job in the Duty Statement .Working ConditionsThis position is located at:
2180 Harvard Street, Suite 175Sacramento, CA 95815


The Staff Services Manager II works 40 hours, generally in an office setting with elevator access and a cubicle with natural and artificial lighting. The Incumbent in this position as frequent contact with DIR staff, representatives from other State agencies, and the public in person, by telephone, and/or email. Much of this contact is of a sensitive and confidential nature. Being in a stationary positon for long periods of time and extensive use of a computer is required.

This office will be relocating in December 2025, to the New Labor Agency Building in Downtown Sacramento, at 1416 9th Street.Minimum RequirementsYou will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER II (SUPERVISORY)The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
  Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.
  Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
  If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions" section below and ensure the following:
  --- Clearly indicate the Job Code #, Position Number and the Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Examination/Employment Application STD Form 678.
  --- Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the "Explanations" section located on the first page of your State Examination/Employment Application STD Form 678.
  --- Remove and do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
  --- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.The SOQ should be typed, no more than two pages in length, no less than 12 point font, and must include a response to each statement below, including specific examples.
  • Describe your knowledge and experience in Human Resources and Payroll transactions.
  • Describe a time when you implemented a Human Resource procedure to improve the productivity of your staff. Describe any challenges and the outcome.
  • Describe your demonstarated ability to effectively manage the workload of a team whose services need to be timely, be comprehensive, and exhibit a high quality customer service.Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date:Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 5/14/2025Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
    
    Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
    Address for Mailing Application PackagesYou may submit your application and any applicable or required documents to:Department of Industrial Relations Cert Mailing Address Sacramento Attn: Certifications Unit 2180 Harvard Street Suite 160 Sacramento , CA 95815Address for Drop-Off Application PackagesYou may drop off your application and any applicable or required documents at:Department of Industrial Relations Cert Drop Off Address Sacramento 2180 Harvard Street Suite 160 Sacramento , CA 95815 08:00 AM - 04:00 PMRequired Application Package DocumentsThe following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov.All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is optional. It may be included, but is not required.
    • Statement of Qualifications - Please see Special Requirements section of the posting for instructions on the Statement of Qualifications.
    • Other - A Cover Letter is required.Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 5/14/2025Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
      
      Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
      Address for Mailing Application PackagesYou may submit your application and any applicable or required documents to:Department of Industrial Relations Cert Mailing Address Sacramento Attn: Certifications Unit 2180 Harvard Street Suite 160 Sacramento , CA 95815Address for Drop-Off Application PackagesYou may drop off your application and any applicable or required documents at:Department of Industrial Relations Cert Drop Off Address Sacramento 2180 Harvard Street Suite 160 Sacramento , CA 95815 08:00 AM - 04:00 PMRequired Application Package DocumentsThe following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
      • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov.All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
      • Resume is optional. It may be included, but is not required.
      • Statement of Qualifications - Please see Special Requirements section of the posting for instructions on the Statement of Qualifications.
      • Other - A Cover Letter is required.Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.Desirable QualificationsIn addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
        • Experience supervising and managing a transactions/payroll office
        • Demonstrated leadership capabilities
        • Ability to research, identify, and synthesize complex personnel information
        • Skill in planning and directing the work of multidisciplinary professional and administrative staff
        • Experience analyzing policies, regulations, and procedures
        • Ability to gain the confidence and support of top-level administrators and advise them on a wide range of administrative matters
        • Ability to develop cooperative working relationships with representatives at all levels of government, the public, and internal stakeholders
        • Experience developing and implementing innovative solutions, analyzing complex problems, and effectively recommending courses of actionBenefit information can be found on the CalHR website and the CalPERS website.
          
          
          • Convenient location close to restaurants and shops
          • Flexible work hours
          • Retirement (CalPers)
          • Employee Assistance Program (EAP)
          • Public Transit SubsidyContact InformationThe Human Resources Contact is available to answer questions regarding the position or application process.Department Website: https://www.dir.ca.gov/Human Resources Contact:
            Certification Unit
            (800) 564-0771
            cert@dir.ca.govPlease direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.EEO Contact:
            Diversity and Inclusion Office
            (916) 559-6999
            DIO@dir.ca.govCalifornia Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.Additional InformationPreference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.
            Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.
            If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.
            Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.
            Please let us know how you heard about our position by taking this brief survey: DIR Applicant SurveyDIR Mission and Core ValuesOur mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.
            Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.
            Service - We are committed to responsibly serving the public and value their trust.
            Respect - We treat others with dignity, courtesy and consideration.
            Quality - We take pride in providing the public with accurate and timely services.
            Transparency - We conduct ourselves with openness and accountability in all aspects of our work.Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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Keywords: State of California, San Rafael , Transactions Operations Chief, Other , Sacramento, California