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Donor Relations Officer

Location: San Rafael
Posted on: July 12, 2019

Job Description:

POSITION TITLE: Donor Relations Officer REPORTS TO: Director of Philanthropy OVERALL SUMMARY: The Donor Relations Officer (DRO) assists in the creation and implementation of processes for the ongoing cultivation of donors capable of major and/or deferred gifts. The DRO is a key member of the Development team and works closely with the Director of Philanthropy and Major Gift Officers. The DRO will steward and solicit donors with annual and first time gifts between $250 - $4,999, and move towards increasing the minimum to $1,000 within the first two years. POSITION ESSENTIAL FUNCTIONS:

  • Conducts initial exploratory contact with donors and prospects to cultivate relationships and determine capacity for major gifts.
  • Develops own portfolio to maintain ongoing contact with past and current donors.
  • Directs major gift prospects to Director of Philanthropy for management by MGOs and integration into their portfolios.
  • Provides stewardship and recognition opportunities to GBD's mid-level donor pool.
  • Stays current on all GDB programs and processes to be able to provide accurate information to donors.
  • Works on a variety of activities which may include providing program information to prospects and drafting routine correspondence and acknowledgments
  • Uses donor database to update donor information, produce reports, track and cultivate donors. Works with MGO team to cultivate and solicit mid-level donors.
  • Maintains confidentiality with valuable and personal donor details.
  • Produces prospect reports based on a combination of data from the donor database, available financial records, real estate ownership, and other markers of high quality donors.
  • Writes prospect briefings for the use of the MGO development team.
  • Retains and increases donor support through personal phone calls and many other stewardship methods including in-person meetings. Using a broad spectrum of sources, researches, organizes, and evaluates prospect's financial capacity, ability and willingness to give, charitable interests, and connection to the organization.
  • Serve as an ambassador for GDB.
  • Other duties as assigned. POSITION ESSENTIAL REQUIREMENTS:
    • Bachelor's Degree or equivalent experience
    • The DRO must be comfortable talking with donors, have a friendly demeanor and be able to clearly articulate the mission of GDB.
    • Experience building relationships with donors, volunteers, and all levels of staff.
    • Minimum of three years' nonprofit development experience.
    • The ability to work independently and collaboratively to handle multiple projects and deadlines. Detail and process oriented.
    • A keen understanding of the importance of philanthropic support to the success of non-profit organizations.
    • Excellent organizational, interpersonal, verbal and written communication skills including reports and updates on the use/impact of the donors' gift, phone calls, personalized correspondence, cards and invitations.
    • Ability to respond in a timely manner to common inquiries or complaints from donors and their families, and potential donors.
    • Self-starter who is able to establish priorities and meet deadlines.
    • The ability to be responsive, flexible and a team player.
    • Excellent computer skills; must be highly proficient in word processing, spreadsheet, and database programs
    • Effective problem solver POSITION SPECIFICATIONS: Full-time. This position includes periodic, weekend and evening work for events

Keywords:, San Rafael , Donor Relations Officer, Other , San Rafael, California

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