SanRafaelRecruiter Since 2001
the smart solution for San Rafael jobs

Retail Customer Service Associate

Company: FedEx Office
Location: San Rafael
Posted on: September 15, 2019

Job Description:

Job Number: 1954063BR Employment Type: Regular Full-Time Job Category: Retail Shift: Any Region: 040 : Bay Area Address Line 1: 777 GRAND AVE Address Line 2: Ste 105 City: San Rafael State: California Zip Code: 94901 Career Preview To learn more about working at our FedEx Office Stores, follow the link below for an inside look at a career with us. FedEx Office Career Preview Position Summary At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positive attitude to support our customers in a retail location. You can make a positive impact in the lives of our customers each and every day! The Good Stuff Variety! Connect with our valued and diverse customers to provide custom solutions. Get creative! Collaborate with customers to build top notch and complex projects. Never a dull moment! Fast-paced and exciting environment. Professionalism! Refine your skills and add value to your talents. Opportunities! At FedEx Office it is not just a stable job, but the opportunity to build a career. Comprehensive and competitive benefits. About FedEx Office At FedEx Office, we help transform ideas from digital to physical by enabling customers to print and ship what, when and where they want, with the peace of mind expected of FedEx. FedEx Office is an equal opportunity employer. FedEx Office will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance. General Duties and Responsibilities (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required Minimum Qualifications and Requirements High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook Essential Functions ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Quality Driven Management (QDM) (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.) Suggests areas for improvement in internal processes along with possible solutions Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility Applies Quality concepts presented at training during daily activities Supports FedEx Office Quality initiatives EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. FedEx Office encourages all qualified applicants, including those with criminal histories, to apply for any open position. America's military veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.BrassRingHelp@fedex.com.

Keywords: FedEx Office, San Rafael , Retail Customer Service Associate, Other , San Rafael, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Lead Veterinary Technician - Emergency Overnight
Description: The Pet Emergency and Specialty Center of Marin www.pescm.com is known for our great nursing staff, fabulous doctors, a management team, thoughtful benefits and perks, and upbeat moraleall while (more...)
Company: The Pet Emergency and Specialty Center of Marin
Location: San Rafael
Posted on: 09/19/2019

Travel MRI Technologist, Watsonville, CA
Description: Travel MRI Technologist Watsonville, CA Location: Watsonville, CA Start Date: 9/16/2019 Shift Details: 12H Days 7:00 AM-7:00 PM
Company: Triage Staffing
Location: Watsonville
Posted on: 09/19/2019

Veterinary Technician Overnight
Description: The Pet Emergency and Specialty Center of Marin www.pescm.com is known for our great nursing staff, fabulous doctors, a management team, thoughtful benefits and perks, and upbeat moraleall while (more...)
Company: Pet Emergency and Specialty Center of Marin PESCM
Location: San Rafael
Posted on: 09/19/2019


Certified Clinical Hemodialysis Technician (CCHT)
Description: The purpose of this role, is to create a safe, professional environment for patients to receive treatment. The CCHT is the first staff member that meets and greets patient on the treatment floor. (more...)
Company: Satellite Healthcare
Location: Watsonville
Posted on: 09/19/2019

Registered Nurse Case Manager RN - Hospice - PRN.
Description: Heartland Home Health Care and Hospice is part of the HCR ManorCare family, a leading provider of home health care, hospice care, skilled nursing, memory care and post-acute care.As a RN Case Manager,
Company: HCR ManorCare
Location: San Rafael
Posted on: 09/19/2019

Dog Sitter - Flexible Hours, Work From Home, Play With Dogs
Description: Want to make money watching dogs at home or around your neighborhood We re looking for animal lovers like you to join Rover as independent pet sitters. ul li Set your own schedule: Full time, part (more...)
Company: Rover
Location: San Rafael
Posted on: 09/19/2019

Preschool Photographer
Description: Join our team as a Preschool Photographer Full-time positions available As a Photographer, you: Have the opportunity to capture several hundred smiles every
Company: Lifetouch Preschool Portraits
Location: San Rafael
Posted on: 09/19/2019

Get New Landscaping Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: San Rafael
Posted on: 09/19/2019

R&D Research Assistant
Description: R D Research Assistant br br Contract Part-Time br br KELLY Scientific has an exciting part-time opportunity for a R D Research Assistant at a food company known for their food production in (more...)
Company: Kelly Services
Location: Gilroy
Posted on: 09/19/2019

Staff Nurse (RN)
Description: The Staff Nurse is the leader of the team that is closest to patient care. Team members, such as CCHT s, LVN s, LPN s and EST s look to the Staff Nurse as the leader of their team, their pod. (more...)
Company: Satellite Healthcare
Location: Gilroy
Posted on: 09/19/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Rafael RSS job feeds