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Communications Dispatcher Lateral (Experienced)

Company: County of Marin
Location: San Rafael
Posted on: September 23, 2022

Job Description:

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do and they are proud to tell people "I work for the County of Marin." Read on to find out more about this opportunity.The Marin County Sheriff's Office The Marin County Sheriff's Office is committed to partnering with our communities to provide leadership and excellence in public safety. We take pride in our department and work hard to provide a safe environment for our residents. The department is divided into three major bureaus; Administrative and Support Services, Detention Services, and Field Services in addition to operating the countywide Major Crime Task Force. The responsibilities of the Sheriff's Office Bureaus include providing general law enforcement services in the unincorporated communities of Marin County, maintaining the county jail, providing security to the Superior Court, operating a countywide communications division, performing death investigations under the purview of the Coroner, operating a documentary services division consisting of records, warrants, civil units, and more. To learn more about the Sheriff's Office, visit our website.
This recruitment is for experienced public safety dispatchers who are currently employed in this capacity. If you do not have experience as a public safety dispatcher and/or are not currently employed in this capacity, please see our Communications Dispatcher Trainee recruitment.Under the general supervision of a Supervising Communications Dispatcher, this journey-level, non-sworn class is assigned to the 24/7 Communications Dispatch Center in the Sheriff's Office. Communications Dispatchers at this level operate a wide variety of complex emergency communications equipment, including a Computer Aided Dispatch (CAD), 9-1-1 phone system and countywide radio system. Dispatchers are responsible for processing calls and dispatching emergency law enforcement, fire, medical and other public safety equipment and personnel with relative independence upon completion of a training program. Communications Dispatchers may also be assigned as a trainer.
Our Highly Qualified Candidate:The highly qualified candidate will have experience in call taking and dispatching in a Public Safety Answering Point (PSAP) providing dispatch services to law enforcement and/or fire and EMS while utilizing a CAD and 911 phone systems. They will be an effective communicator with the ability to multi-task while providing excellent customer service. The highly qualified candidate will have experience using ProQA in addition to CLETS and other law enforcement databases, and certification from the National Academy of Emergency Dispatch as an Emergency Medical Dispatcher. The highly qualified candidate will have the ability to work as part of a team in a fast paced environment, possess strong interpersonal skills and good judgmentWe recognize your time is valuable, so please do not apply if you do not have at least the following required Minimum Qualifications: Two (2) years of current journey level experience dispatching law enforcement and/or fire/medical resources and must successfully complete the Marin County Sheriff's Office training program in 911 call taking and either law enforcement or fire/medical dispatching within twelve (12) months of appointment. Certification from the National Academy of Emergency Dispatch as an Emergency Medical Dispatcher is highly desirable. Applications indicating felony convictions will not be accepted as per California Law Enforcement Telecommunications System (CLETS) requirements. Applicants must be able to work shift assignments and any hours of the day or night, weekends, holidays, and overtime as required to operate a 24-hour, 7-day per week public safety facility.Certification: Possession of, or ability to obtain a California Commission on Peace Officer Standards & Training (P.O.S.T.) Public Safety Dispatcher Basic Certificate within twelve (12) months of appointment and possession of, or ability to obtain an Emergency Medical Dispatch Certificate within six (6) months of assignment to Fire/Medical.?Special Requirements: Applicants must be willing to work any shift including nights, weekends, and holidays.
Important COVID-19 Information: Depending on work assignment and applicable State or Federal Public Health Order, some employees may be required to be fully vaccinated and/or consent to weekly COVID-19 testing. To help mitigate transmission, masks are required for all individuals, regardless of vaccination status, in certain workplace settings per the California Department of Public Health and masks are strongly recommended by the Marin County Public Health Officer in all other settings.Any email notifications regarding the recruitment process will come from Please be sure to check your spam settings to allow our emails to reach you. You may also log into your account to view these emails.Testing and eligible list Applicants who meet the minimum requirements for this position will be notified to contact the department in the order their applications are received in the Human Resources Department. The eligible list established from this recruitment will be used to fill the current vacancies and any future vacancies for open, fixed-term, full-time or part-time positions which may occur in this assignment while the list remains active. Open & Continuous Recruitment: Applicants are encouraged to apply early as this recruitment may close at any time once a sufficient number of acceptable applications have been received. Special Requirements: Ability to successfully pass the pre-employment controlled substance use standards, a background investigation and polygraph examination (or computer voice stress analyzer examination), medical exam, and job-simulating psychological examination as conducted by the Marin County Sheriff's Office. There is a waiting period for those applicants who are disqualified during the selection process. Applicants who withdraw from the process or are interviewed and not selected (INS) must wait six months; applicants who withdraw when in background or fail the psychological assessment must wait two years; and applicants who fail background (DQ) must wait three years.County Employees as Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Keywords: County of Marin, San Rafael , Communications Dispatcher Lateral (Experienced), Professions , San Rafael, California

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