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Business Systems Analyst I

Company: Ascent Services Group
Location: San Rafael
Posted on: May 16, 2019

Job Description:

Our innovative client, a software corporation that makes software services for the architecture, engineering, construction, manufacturing, media, education, and entertainment industries, has an opening for a Business Systems Analyst to join their team. Title Business Systems Analyst Location San Rafael, CA Duration 6 months contract with potential extensions We re looking for a highly motivated Business Systems Analyst (BSA) to join the Subscription Platform team. You will act as the conduit between channel partners, product managers, and development teams, balancing functional priorities with system stability. Responsibilities Support product managers to define business requirements for future roadmap prioritization. Work with Engineering teams to ensure successful delivery features or enhancements from our CRM and ERP systems. Troubleshoot integration and data quality errors within our company s ecosystem, often as a first responder. Escalate and route appropriate stakeholders for collaboration on a solution. Define and monitor adoption metrics, usage patterns, error codes, and other key performance indicators to determine impact and to drive prioritization for future enhancements. Collaborate across the organization with the Channel team, Sales, Finance, Business Intelligence, and Legal to collectively work towards an optimal experience for customers and partners. Minimum Qualifications Familiarity with Salesforce and its data model Understanding of REST API capabilities and best practices for development and integration strategy Deep understanding of programs and their back-office processes that create and manipulate data Familiarity with SQL, Splunk, Kibana, and Salesforce reporting skills to query for log data and API usage Basic ERP process experience, from order to billings 3-5 years of experience in a BSA or Product Management role where you have shipped successful products Demonstrated success in the agile software development process Influence and propose overall project process improvements Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities ability to work under pressure Excellent oral and written communications Bachelor's degree

Keywords: Ascent Services Group, San Rafael , Business Systems Analyst I, Professions , San Rafael, California

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