Backstage Sales - Team Member, Part Time: The Mall at Northgate, CA
Company: Macy's
Location: San Rafael
Posted on: February 20, 2021
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Job Description:
Job Overview:A Team Member is responsible for providing
outstanding customer service, creating a shopping experience that
will make the customer feel welcome and comfortable, operating cash
registers and mobile POS stations, executing proper product
placement and flow, floor moves, replenishment, inventory, shortage
control, stockroom organization, ensuring markdowns are taken in a
timely and accurate manner, set-up and removal of signs as directed
for promotional events or sales. A Team Member is also responsible
unloading and unpacking new merchandise when delivered, processing
merchandise, floor recovery and performing other duties as
necessary.Macy's uses a scheduling plan that allows our associates
to participate in the creation of their work schedules by managing
availability and identifying preferences. Additionally, during key
events and peak selling times, Macy's may offer additional shifts
to our associates, which they may--pick up using the
self-scheduling tool. Details on Macy's schedule options are
available during the interview process. Essential Functions:Drive
Sales * Assist in the merchandising impactful trend statements, new
product, season changes and floor moves and clearance. * Utilize
the RF Handheld equipment to scan product based on price changes
and markdowns. * Re-merchandise product based on new arrivals,
trend, seasonal change and markdowns. * Execute set-up and removal
of signs for the entire store timely and accurately. * Adhere to
Asset Protection and inventory control and compliance procedures;
follow shortage programs and procedures. * Maintain store
cleanliness standards, including cash wrap, fixtures, and
stockroom, and back office as needed --- Perform the above noted
functions in an efficient manner, as directed by the Supervisor. *
Perform other duties as assigned. Customer * Provide an exceptional
customer experience by adhering to Backstage MAGIC standards. *
Handle all register transactions efficiently, courteously and
professionally. * Maintain department recovery standards, including
dressing room go backs . Communication * Support the management
team in driving a customer centric, fun and engaging culture. *
Explain to customers and Macy's full-line associates what makes
Backstage unique and the benefits of having an on-mall offprice
partner within the Macy's
store.Qualifications:Education/Experience: * No specific
educational degree is required.Communication Skills: * Effective
written and verbal skills, ability to interpret instructional
documents, such as safety rules, operating and maintenance
instructions, and procedure manuals.* Excellent communication
skills.Mathematical Skills: * Basic math functions such as
addition, subtraction, multiplication, and division.* Able to use
calculator.Reasoning Ability: * Self-starter, able to work
independently and as part of a team.* Must have good time
management skills.Physical Demands: * This position involves
constant moving, talking, hearing, reaching, and standing.*
Involves standing for at least two consecutive hours. * Involves
lifting at least 30 lbs. * May occasionally involve stooping,
kneeling, crouching, and climbing ladders.* Optical abilities
include close vision, color vision, depth perception, and ability
to adjust focus.Other Skills: * Must be able to function as part of
a team and collaborate with team members. * Possess a strong sense
of urgency. * Must enjoy meeting and interacting with customers. *
Possess a thirst for learning. * Should be comfortable with the use
of computers and frequent use of RF equipment. Work Hours: *
Flexible with scheduling and available to work retail hours, which
may include day, evening, weekends, and/or holidays, based on
department and store/company needs. * Regular, dependable
attendance and punctuality.This job overview is not all inclusive.
In addition, Macy's, Inc. reserves the right to amend this job
overview at any time. Macy's is an Equal Opportunity Employer,
committed to a diverse and inclusive work environment. Macy's, Inc.
- including Macy's and Bloomingdale's - will consider for
employment qualified applicants with criminal convictions in a
manner consistent with SFPC Art. 49--and LA MC ch.XVIII Art. 9.
Keywords: Macy's, San Rafael , Backstage Sales - Team Member, Part Time: The Mall at Northgate, CA, Sales , San Rafael, California
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