Customer Service Representative

Company: Top Fitness
Location: San Rafael
Posted on: May 9, 2022

Job Description:

Job Description Top Fitness (Formerly Precor Home Fitness) a Retail market leader in providing the highest quality fitness equipment is currently hiring a full-time Store Support Specialist for our San Rafael, CA location. If you are into Fitness and looking for a career with a growing company, have great communication and customer service experience, Top Fitness is the place for you Store Support Specialist: Responsibilities: This position requires you to Identify and assess customers' needs to achieve satisfaction via phone conversations. Greet customers as they enter the store, walk them to products they may be interested in until one of the salespeople are free to help. Build sustainable relationships through open and interactive communication. Provide accurate, valid, and complete information by using the right tools and product knowledge given to you. Contact customers via phone and/or email for updates on orders. Provide appropriate solutions and alternatives with the guidance and direction of the store manager for customers who may require additional help or follow up. The Store Support Specialist is to maintain the appearance of the store making sure everything is clean and up to current sanitation standards. Additional responsibilities may include, heavy lifting, unpacking warehouse deliveries, transfers, building equipment for the showroom floor and fulfill special orders for customers. Requirements of the job: Enthusiasm and positivity People Oriented Proficient in phone etiquette Excellent communication both written and verbal Ability to multi-task, prioritize and manage time effectively Ability to Work Under Pressure in a positive manner Able to lift at least 50 lbs. Patience and flexibility Problem solving Basic Software Knowledge --Organized Company product Knowledge Open availability - including Weekends. Benefits: Hourly: 40 hours Benefits Employee discount Company Description Top Fitness is a market leader in providing the highest quality fitness equipment. From elliptical and treadmills to free weights and fitness accessories, Top Fitness offers a wide variety of options for personal wellness and training. With retail stores nationwide and on-line commerce, we make it easy to bring fitness to your home

Keywords: Top Fitness, San Rafael , Customer Service Representative, Sales , San Rafael, California