Customer Service Representative
Company: Top Fitness
Location: San Rafael
Posted on: May 9, 2022
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Job Description:
Job Description Top Fitness (Formerly Precor Home Fitness) a
Retail market leader in providing the highest quality fitness
equipment is currently hiring a full-time Store Support Specialist
for our San Rafael, CA location. If you are into Fitness and
looking for a career with a growing company, have great
communication and customer service experience, Top Fitness is the
place for you Store Support Specialist: Responsibilities: This
position requires you to Identify and assess customers' needs to
achieve satisfaction via phone conversations. Greet customers as
they enter the store, walk them to products they may be interested
in until one of the salespeople are free to help. Build sustainable
relationships through open and interactive communication. Provide
accurate, valid, and complete information by using the right tools
and product knowledge given to you. Contact customers via phone
and/or email for updates on orders. Provide appropriate solutions
and alternatives with the guidance and direction of the store
manager for customers who may require additional help or follow up.
The Store Support Specialist is to maintain the appearance of the
store making sure everything is clean and up to current sanitation
standards. Additional responsibilities may include, heavy lifting,
unpacking warehouse deliveries, transfers, building equipment for
the showroom floor and fulfill special orders for customers.
Requirements of the job: Enthusiasm and positivity People Oriented
Proficient in phone etiquette Excellent communication both written
and verbal Ability to multi-task, prioritize and manage time
effectively Ability to Work Under Pressure in a positive manner
Able to lift at least 50 lbs. Patience and flexibility Problem
solving Basic Software Knowledge --Organized Company product
Knowledge Open availability - including Weekends. Benefits: Hourly:
40 hours Benefits Employee discount Company Description Top Fitness
is a market leader in providing the highest quality fitness
equipment. From elliptical and treadmills to free weights and
fitness accessories, Top Fitness offers a wide variety of options
for personal wellness and training. With retail stores nationwide
and on-line commerce, we make it easy to bring fitness to your
home
Keywords: Top Fitness, San Rafael , Customer Service Representative, Sales , San Rafael, California
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