Sales Consultant
Company: Best Buy
Location: San Rafael
Posted on: May 14, 2022
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Job Description:
Job DescriptionThe Best Buy Consultant focuses on providing our
customers with dedicated service, consultation, and basic design
solutions. They have skilled expertise in complex solutions across
multiple product categories and services. Best Buy Consultants help
our customers in stores through appointments or walk-ins. They are
responsible for meeting customers' current needs and building
future opportunities. At Best Buy, we create work environments
where every employee feels like they truly belong and contribute to
our shared purpose. We are one of the best companies for our
customers and employees because we fully embrace people from all
backgrounds and identities. Our customer base is diverse, and we
are committed to ensuring that our workforce is reflective of the
communities we serve.We are obsessed with building long term
relationships with our customers. Every team member should feel
empowered to deliver a world-class and unique experience based on
what each customer needs.Key Responsibilities Helps drive a
positive customer experience by building relationships, exhibiting
empathy, and providing solutions to their needs. Guides customers
through complex solutions across multiple product categories and
services in home, in-store, and virtually. Seamlessly incorporates
knowledge across all categories to build broader, more impactful
solutions. Supports projects from start to finish while acting as a
liaison for customers throughout their journey. Coordinates "My
Team" system for customers to see projects from initial vision and
development to delivery and installation. Maintains relationships
with other employees across channels through coaching and
supervision to ensure a smooth process with consultants. Supports
customer interaction from pre-call and walkthrough to installation
and post-sale follow up. Delivers solutions across every channel of
Best Buy with a full understanding of all sales and transactional
systems. Connects customers with appropriate experts within the
organization. Navigates services and solutions of Best Buy
capabilities to pair customers with the appropriate level of sales
support from Consultants to Designers and Account Managers as
needed. Basic Qualifications 1 year of experience building complex
solutions in sales, customer service, or related fields 1 year of
experience selling in premium products, luxury brands, and/or
custom design environments Must be at least 16 years of age
Preferred Qualifications 1 year of leadership experience in related
field or military leadership equivalent 1 year of experience in
Customer Relationship Management (CRM) Additional Job
InformationJoin our team!While you're busy delivering on our belief
of making technology work for our customers, we're working to
ensure you are rewarded for your passion, energy and commitment.
Our pay for performance philosophy rewards results and offers you
opportunities to grow in your career and increase your earning
potential.Ready? Let's do this!If you are ready to make a
difference in the lives of our customers and employees, click on
the apply button below. The application will take about 15 minutes
to complete and if you meet the requirements, you can expect to
hear from us within 24-72 hours.Not ready to apply? Connect with us
on LinkedIn , Facebook , or Twitter . About UsBest Buy Company and
its Family of BrandsBest Buy is the world's largest multi-channel
consumer electronics retailer with stores in the United States,
Canada, and Mexico. We are the 11th largest online retailer in the
U.S. and Canada, we have the number one customer loyalty program of
its kind and more than 1.6 billion visitors to our websites and
stores each year. Our more than 165,000 employees are committed to
helping deliver the technology solutions that provide value,
enabling access to people, knowledge, ideas and fun - whether
online, via mobile device or in our stores.
Keywords: Best Buy, San Rafael , Sales Consultant, Sales , San Rafael, California
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