Patient Service Rep I, Scheduling - Per Diem - San Rafael, CA
Company: UnitedHealth Group
Location: San Rafael
Posted on: June 17, 2022
Job Description:
$2,000 Sign On Bonus For External CandidatesCombine two of the
fastest - growing fields on the planet with a culture of
performance, collaboration and opportunity and this is what you
get. Leading edge technology in an industry that's improving the
lives of millions. Here, innovation isn't about another gadget,
it's about making Healthcare data available wherever and whenever
people need it, safely and reliably. There's no room for error.
Join us and start doing your life's best work.SMThis position is
full-time (40 hours/week) Monday to Friday. Employees are required
to have flexibility to work any of our 8-hour shift schedules
during our normal business hours of 8:00am - 5:00pm. It may be
necessary, given the business need, to work occasional overtime or
weekends. Our office is located at 3950 Civic Center Drive CA
94903.The Patient Service Representative I functions as a member of
Centralized Patient Scheduling team and is directed by the
department manager or designee. Perform all clerical duties
required to complete patient appointment/procedure scheduling,
phones, and performs other related activities.This is an entry
level position and employees at this level are typically assigned
to a minimum of two (2) department areas inclusive of all
scheduling guidelines and workflow. Progression from one level to
the next higher level depends, first on the need for a position at
the higher level; second on the nature, scope and complexity of the
duties assigned, and third, on an employee's demonstrated and
applied knowledge, skills and abilities. Agent must successfully
complete a minimum of one (1) year in position to qualify for
progression to the next higher level. You'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High school diploma / GED (or higher) OR equivalent work
experience
- 1+ years of call center, clerical or secretarial experience in
a health care setting with computer based familiarity
- Demonstrated interpersonal skills to deal effectively and
courteously with a diverse group of internal and external visitors
and callers
- Basic to intermediate skill in word processing
- Knowledge of medical terminology
- Full COVID-19 vaccination is an essential requirement of this
role. UnitedHealth Group will adhere to all federal, state and
local regulations as well as all client requirements and will
obtain necessary proof of vaccination prior to employment to ensure
compliance. -Soft Skills:
- Healthcare background
- Completion of business school or related training, including
computer courses
- EPIC experience
- Typing skills
- Ability to multi-task, working in multiple systems at a
time
- Ability in database management
- Ability to learn and operate any and all computerized
information systems
- Ability to organize and prioritize multiple tasks despite
frequent interruptions
- Ability to operate standard business machines, such as personal
computer, fax machines and copier
- Ability to work collaboratively with team members, hospital
staff, physicians, and outside agencies
- Completion of business school or related training, including
computer coursesUnitedHealth Group requires all new hires and
employees to report their COVID-19 vaccination status.Military &
Veterans find your next mission: We know your background and
experience is different and we like that. UnitedHealth Group values
the skills, experience and dedication that serving in the military
demands. In fact, many of the values defined in the service mirror
what the UnitedHealth Group culture holds true: Integrity,
Compassion, Relationships, Innovation and Performance. Whether you
are looking to transition from active duty to a civilian career, or
are an experienced veteran or spouse, we want to help guide your
career journey. Learn more at Learn how Teresa, a Senior Quality
Analyst, -works with -military veterans and ensures they receive
the best benefits and experience possible. -Careers with
OptumInsight. Information and technology have amazing power to
transform the Healthcare industry and improve people's lives. This
is where it's happening. This is where you'll help solve the
problems that have never been solved. We're freeing information so
it can be used safely and securely wherever it's needed. We're
creating the very best ideas that can most easily be put into
action to help our clients improve the quality of care and lower
costs for millions. This is where the best and the brightest work
together to make positive change a reality. This is the place to do
your life's best work.SM**PLEASE NOTE** The sign on bonus is only
available to external candidates. Candidates who are currently
working for a UnitedHealth Group, UnitedHealthcare or related
entity in a full time, part time, or per diem basis ("Internal
Candidates") are not eligible to receive a sign on bonus.Diversity
creates a healthier atmosphere: UnitedHealth Group is an Equal
Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.UnitedHealth Group is
a drug - free workplace. Candidates are required to pass a drug
test before beginning employment.Keywords: UnitedHealth Group,
UnitedHealthcare, Optum, healthcare, office, phone support,
customer service, billing, training class, now hiring, jobs, career
-- work at home, work from home, WAH, WFH, remote, telecommute,
hiring immediately, #RPO, #Red, Sign On Bonus
Keywords: UnitedHealth Group, San Rafael , Patient Service Rep I, Scheduling - Per Diem - San Rafael, CA, Sales , San Rafael, California
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